Macarthur Family and Youth Services
16 King Street, Campbelltown, NSW, 2560, AU
About This Business
Macarthur Family and Youth Services is a community-focused organization that has been supporting the community since 1980. The company offers a range of programs and services designed to provide assistance to families and individuals in need. One of the key programs offered by Macarthur Family and Youth Services is the Family Preservation program, which provides an intensive level of casework and a broad spectrum of support services to families in crisis. This program can last for up to six months, or nine months in cases where additional support is needed. The organization also provides a Financial & Gambling Counselling service, which is a free service for individuals and families struggling to manage household expenses, gambling addiction, overdue payments, debt, and debt collection issues. Furthermore, Macarthur Family and Youth Services offers the Child, Youth & Family Program, which is underpinned by a substantial body of evidence that demonstrates the importance of the early years in a child's development. This program aims to provide long-term support to parents and children during these critical years. Additionally, the organization provides the Aboriginal Child, Youth and Family program, an early intervention and placement prevention program aimed at reducing the likelihood of children and young people from entering the child protection system. With its comprehensive range of programs and services, Macarthur Family and Youth Services plays a vital role in supporting the well-being and development of children, young people, and families in the community. The organization's commitment to providing high-quality support services has made it a trusted and valued resource for those in need. By acknowledging the importance of early intervention and the need for ongoing support, Macarthur Family and Youth Services is dedicated to making a positive impact on the lives of individuals and families. With its team of experienced professionals and its strong commitment to the community, Macarthur Family and Youth Services continues to be a leading provider of family and youth services in the region.
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Customer Reviews
1 total reviews
Kai Rylan
June 06, 2025Fell Through the Cracks of Their System
I'm still trying to process the disappointment and frustration I felt after reaching out to Macarthur Family and Youth Services. As someone who's struggled with managing household expenses and dealing with debt, I thought their Financial & Gambling Counselling service would be a beacon of hope. Unfortunately, my experience was a stark contrast to the promises on their website. The initial consultation felt rushed, and the counselor seemed more interested in ticking boxes than actually listening to my concerns. When I tried to follow up for further support, I was met with a bureaucratic maze that left me feeling like I was on my own. The lack of empathy and understanding from the staff was staggering. It felt like they were more focused on pushing me through their program than providing genuine, personalized support. I was hopeful that their Family Preservation program could offer some relief, but the application process was convoluted, and I never received the help I desperately needed. What struck me as particularly disheartening was the disconnect between their mission statement and the actual service provided. It's clear that Macarthur Family and Youth Services has a strong commitment to the community, but in my case, they failed to deliver. I hope that in the future, they will take steps to address the shortcomings in their system and provide the level of care and support that families and individuals in crisis truly deserve.
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Based on 1 reviews
Company Information
Address
16 King Street, Campbelltown, NSW, 2560, AU