Frank & Ron Hotel-Motel Supply, Inc.
About This Business
Frank & Ron Hotel-Motel Supply, Inc. is a one-stop warehouse for the hospitality industry, providing top-quality hotel and motel supplies at unbeatable wholesale prices. Founded on January 8th, 1975, by Frank Kalyan, the company has a long history of serving the hospitality and lodging industry. With over 48 years of experience, Frank & Ron Hotel-Motel Supply, Inc. has established itself as a trusted partner for hotels and motels, offering a wide range of products, including towels, sheets, operational supplies, furniture, fixtures, and equipment. The company's mission is to provide the best deals to ensure that establishments are always equipped with the finest amenities. Frank & Ron Hotel-Motel Supply, Inc. has expanded its operations over the years, from a small side-business selling towels and sheets to a full-fledged warehouse in San Leandro, and now provides nationwide distribution through its virtual platform. The company's commitment to service, competitive pricing, and business relationships has earned it a loyal customer base, with over 1000 hotels and motels relying on it for their hospitality supply needs. Frank & Ron Hotel-Motel Supply, Inc. is dedicated to providing exceptional customer service, with a team available to take calls, respond to emails, and provide quotes during business hours. The company's website is user-friendly, allowing customers to assemble their product list and submit it for a quote. With its strong foundation, extensive experience, and customer-centric approach, Frank & Ron Hotel-Motel Supply, Inc. is the go-to destination for hotels and motels seeking high-quality supplies at competitive prices.
Customer Reviews
1 total reviews
Roderick Pembleton
June 06, 2025Underwhelming Experience with Frank & Ron Hotel-Motel Supply
I'm not usually one to write reviews, but my experience with Frank & Ron Hotel-Motel Supply was a letdown. As the procurement manager for our small hotel chain, I was looking for a reliable supplier for our hospitality needs. Their website seemed promising, with a wide range of products and a user-friendly interface. However, the reality was far from it. The prices were not as competitive as they claimed, and the customer service was subpar. I had to wait for hours to get a quote, and even then, it was not what I expected. The team seemed disorganized, and it took multiple follow-ups to get a straightforward answer. The products themselves were average, nothing special, but the real issue was the shipping and handling. It took weeks for our order to arrive, and when it did, some items were missing or damaged. For a company that boasts about its commitment to service and customer relationships, I was disappointed to find that they fell short in every aspect. Perhaps they're too focused on their long history and reputation to care about individual customer needs. As someone who values efficiency and reliability, I would not recommend Frank & Ron Hotel-Motel Supply to my peers. There are better options out there that can provide the same quality products without the hassle and disappointment.
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Review Statistics
Based on 1 reviews