B

Bay Auto Glass & Upholstery, Inc.

★★☆☆☆
2.0/5
Based on 1 reviews

2506 US Highway 98, Daphne, AL, 36526-7244, US

(251) 626-1995

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About This Business

Bay Auto Glass & Upholstery, Inc. is a trusted automotive service provider based in Daphne, Alabama, serving the Eastern Shore and Mobile areas. With a strong commitment to customer satisfaction, they have been in business since 1990, offering a wide range of services including windshield repair, windshield replacement, headlight restoration, headliner replacement, rearview mirror repair, and auto glass repair. Their team of experts is dedicated to providing top-notch service, keeping customers informed throughout the repair process. Bay Auto Glass & Upholstery, Inc. takes pride in their work, guaranteeing satisfaction and ensuring that every vehicle leaves their facility in excellent condition. They understand the importance of clear communication, which is why they prioritize transparency and customer education. Whether it's a simple repair or a more complex replacement, Bay Auto Glass & Upholstery, Inc. is the go-to destination for all auto glass and upholstery needs in the region. Their extensive experience and expertise have earned them a reputation for reliability and excellence, making them a preferred choice among vehicle owners in Daphne, Fairhope, and the surrounding areas. By choosing Bay Auto Glass & Upholstery, Inc., customers can expect prompt service, competitive pricing, and a commitment to quality that is unparalleled in the industry. With their state-of-the-art equipment and skilled technicians, they are well-equipped to handle any auto glass or upholstery repair, ensuring that every customer drives away satisfied and confident in the work that has been done.

Customer Reviews

1 total reviews

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RV
Roderick Vargas
June 06, 2025
★★☆☆☆ 2/5
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Underwhelming Experience, Overpromising and Underdelivering

I'm extremely disappointed with the service I received from Bay Auto Glass & Upholstery, Inc. in Daphne, Alabama. I brought my car in for a simple windshield repair, but the process was anything but smooth. First, they kept me waiting for over an hour just to get an estimate, and then they told me it would take three days to complete the repair. Three days! For a simple windshield fix. I've had better experiences at other auto glass shops in the area, where they got the job done in a fraction of the time. The communication was also lacking - I had to call them multiple times to get updates on my car's status, and even then, they seemed put off by my questions. When I finally got my car back, the repair was decent, but not impressive. For a company that's been around since 1990, I expected a lot more. The price was competitive, I'll give them that, but the overall experience was subpar. Unless they seriously revamp their customer service and efficiency, I would not recommend Bay Auto Glass & Upholstery, Inc. to anyone. One star from me, and that's being generous.

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Review Statistics
2.0
★★☆☆☆

Based on 1 reviews

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Company Information
Address

2506 US Highway 98, Daphne, AL, 36526-7244, US

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