Batsumi Travel
About This Business
Batsumi Travel is a travel agency that provides turnkey solutions for complete peace of mind. Founded in 2010 by sole owner Lisa Sebogodi, the company has been contributing to the travel, tourism, and hospitality industry for over 24 years. With over 40 years of combined industry experience, Batsumi Travel offers a full scope of travel services, including shuttle, incentive, events, and conference production. The company operates with integrity and transparency, committed to delivering high-quality services that exceed industry norms. Batsumi Travel strives to make traveling pleasurable and painless, handling requests with care and conceptualizing customized solutions to suit clients' schedules and budgets. The company believes in building mutually beneficial relationships with its clients, ensuring excellence in service and solutions through innovation and experience. Whether it's last-minute reservations, changes in bookings, or detailed dream destination vacations, Batsumi Travel is dedicated to providing personalized attention to each client's needs. As a trusted partner in the travel industry, Batsumi Travel aims to make a positive impact on its clients' travel experiences, fostering long-term relationships and delivering exceptional results. With its headquarters located in Pretoria, South Africa, Batsumi Travel is well-positioned to serve clients across the region, offering a unique blend of local expertise and global reach. By choosing Batsumi Travel, clients can expect a seamless and enjoyable travel experience, tailored to their individual preferences and requirements. As the company continues to grow and evolve, it remains committed to its core values of quality, integrity, and transparency, ensuring that every client receives the highest level of service and attention to detail. With its strong foundation and dedication to excellence, Batsumi Travel is poised to become a leading player in the travel industry, renowned for its exceptional service, expertise, and commitment to client satisfaction.
Categories
Customer Reviews
1 total reviews
Karelle Viljoen
June 06, 2025Overpromised and Underdelivered: A Frustrating Experience with Batsumi Travel
I'm extremely disappointed with the service I received from Batsumi Travel. Despite their promise of 'turnkey solutions for complete peace of mind,' my experience was anything but peaceful. From the initial consultation to the final booking, I encountered a series of mishaps and unfulfilled promises. The staff seemed overwhelmed and disorganized, and my requests were often met with vague assurances that things would be taken care of. Unfortunately, they rarely were. The customized solutions they touted turned out to be generic and inflexible, failing to accommodate my specific needs and budget. What's more, the communication was sparse and unresponsive, leaving me feeling like I was just another faceless client rather than a valued customer. For a company that claims to prioritize 'quality, integrity, and transparency,' I found their actions to be decidedly lacking in these areas. Unless they seriously revamp their operations and customer service, I would not recommend Batsumi Travel to anyone seeking a hassle-free and enjoyable travel experience.
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Review Statistics
Based on 1 reviews
Company Information
Address
150 Amos Street, Colbyn Str, Pretoria, South Africa