Bank of America Financial Center
5739 N Broad St Unit A, Philadelphia, PA 19141, US
About This Business
Bank of America Financial Center, located at 5739 N Broad St Unit A, Philadelphia, PA, 19141, US, is a leading financial institution dedicated to providing a wide range of financial services to individuals, businesses, and communities. With a strong commitment to customer satisfaction, Bank of America has been certified by J.D. Power for Outstanding Customer Satisfaction with Financial Health Support – Banking & Payments for three consecutive years. The financial center in Philadelphia offers a convenient location with a walk-up ATM, making it easy for customers to manage their financial needs. Bank of America is also dedicated to supporting small business owners, like Dr. Josh Sanabria, the founder of Isla Veterinary Boutique Hospital in Dallas, Texas, who has been supported by the bank from the beginning. With over three million small business owners working with Bank of America every year, the company is dedicated to helping entrepreneurs realize their potential and strengthen their communities. The bank's financial center market managers, such as Natalie J., work closely with customers to understand their financial concerns and provide personalized support. Bank of America's mission is to make a positive impact on the communities it serves, and it has been recognized for its efforts in supporting achievements in the game of soccer and across the community. With a wide range of digital solutions and convenient locations, Bank of America Financial Center is committed to providing exceptional customer service and support to its customers. Whether you're looking to open an account, discuss your financial concerns, or simply access your accounts, Bank of America Financial Center is here to help. The company's commitment to financial health support and customer satisfaction has earned it a reputation as a trusted and reliable financial institution. By providing innovative financial solutions and personalized support, Bank of America Financial Center is dedicated to helping its customers achieve their financial goals and succeed in their endeavors.
Categories
Customer Reviews
1 total reviews
Morgan Winters
June 06, 2025Underwhelming Experience with Unfulfilled Promises
I visited the Bank of America Financial Center at 5739 N Broad St, Philadelphia, with high expectations, given their reputation for customer satisfaction. Unfortunately, my experience was anything but satisfactory. The ATM was out of order, and the staff seemed overwhelmed, leading to a long wait just to deposit a check. When I tried to discuss my financial concerns with a market manager, I felt rushed and like I was just another statistic rather than a valued customer. The digital solutions they touted as innovative were cumbersome and not user-friendly, contradicting the ease of use they advertised. The commitment to supporting small businesses and communities sounds noble, but my personal experience felt detached from these lofty goals. Perhaps it was an off day, but for a bank that prides itself on customer satisfaction and financial health support, I expected more. The location was convenient, but that's about where the positives end. Unless they address these issues, I would caution others to explore alternative financial institutions that prioritize both their customers' needs and the functionality of their services.
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Based on 1 reviews
Company Information
Address
5739 N Broad St Unit A, Philadelphia, PA 19141, US