A

ATM USA

★★★☆☆
3.0/5
Based on 1 reviews

1627 Navaho Dr., Raleigh, NC 27609

919-469-5856

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About This Business

ATM USA is a nationally-recognized and trusted partner providing high-quality, turnkey ATM equipment and services. With a focus on building personal relationships with executives and business owners across various industries, ATM USA aims to become the go-to partner for all things ATM. Their mission is to help partners gain visibility, ensure positive brand experiences, and deliver convenience to their customers. By offering hassle-free ATM outsourcing and managed services, ATM USA prevents unplanned downtime and ensures the highest quality of reliability. Their cutting-edge software, precision-crafted hardware, and advanced delivery technologies make them a reliable choice for businesses. With a tradition of service and a goal of punctuality, ATM USA has built a reputation as a service-oriented company. Their partners appreciate their reliability, responsiveness, and commitment to mutual respect and trust. Whether it's ordering a new ATM, speaking with a service technician, or simply checking in, ATM USA prioritizes building strong relationships with their clients. As a result, they have become a trusted vendor for many companies, including banks, credit unions, and major retailers. By choosing ATM USA, businesses can experience the benefits of a single contact ATM solution, with a focus on uptime, convenience, and customer satisfaction. With their expertise and commitment to service, ATM USA is an ideal partner for any business looking to improve their ATM operations and deliver a better experience to their customers.

Customer Reviews

1 total reviews

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LJ
Leslie Jackson
June 06, 2025
★★★☆☆ 3/5
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Frustrating Experience with Unfulfilled Promises

I'm extremely disappointed with the service I received from ATM USA. As a business owner, I was initially drawn to their promise of hassle-free ATM outsourcing and managed services. However, my experience was far from smooth. The equipment they provided was outdated, and the software was clunky and prone to errors. Despite their claims of 'highest quality reliability,' our ATM was down for several days, resulting in lost revenue and frustrated customers. When I tried to contact their service technicians, I was met with unreturned calls and unhelpful emails. It seemed like they were more interested in acquiring new clients than supporting their existing ones. The lack of transparency and accountability was appalling. For a company that prides itself on building personal relationships and delivering convenience, ATM USA fell woefully short. Unless they seriously revamp their operations and improve their customer support, I would not recommend them to anyone.

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Review Statistics
3.0
★★★☆☆

Based on 1 reviews

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Company Information
Address

1627 Navaho Dr., Raleigh, NC 27609

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