Ambient Air Solutions
About This Business
Ambient Air Solutions is a premier HVAC provider serving the Bozeman and Helena areas since 2009. With a strong commitment to integrity, customer satisfaction, and high-quality client relationships, the company has established itself as a trustworthy and reliable partner for all heating and cooling needs. Whether it's repairing, replacing, installing, or maintaining HVAC systems, Ambient Air Solutions' team of experts is dedicated to getting the job done efficiently and effectively. The company's mission is to provide the most reliable and trustworthy HVAC/R service through its high-quality client relationships, communication, and knowledge of the HVAC/R field. Ambient Air Solutions has been recognized for its outstanding service, earning the 2024 Bozeman Choice Award and the 2023 Gallatin's Greatest Award. As proud members of the Bozeman and Bozeman Chambers of Commerce, the company prioritizes its local community and neighbors. Ambient Air Solutions offers various promotions and savings programs, including a Residential Savings Plan that provides 20% off upgrades and 15% off existing equipment repairs and additional installations. The company also offers a 10-year parts and labor warranty on all high-efficiency Coleman products. With its strong focus on customer satisfaction, community involvement, and high-quality service, Ambient Air Solutions is the go-to choice for HVAC needs in the Bozeman and Helena areas. The company's team is available to provide assistance and answer questions, and can be reached through its hotline or by visiting its website. By choosing Ambient Air Solutions, customers can trust that they are receiving the best possible service and support for their heating and cooling needs.
Categories
Customer Reviews
1 total reviews
Brock Jensen
June 09, 2025Overpromised and Underdelivered: My Disappointing Experience with Ambient Air Solutions
I'm extremely disappointed with the service I received from Ambient Air Solutions. As a homeowner in Bozeman, I expected a lot from a company that's been around since 2009 and has all these fancy awards. Unfortunately, my experience was a total letdown. I called them to fix my AC unit, which was leaking water all over the place. They sent someone over, but the guy seemed really inexperienced. He took forever to diagnose the problem and then told me it would cost an arm and a leg to fix. I asked about their Residential Savings Plan, but they didn't seem to know much about it. The whole thing felt like a sales pitch rather than actual service. To make matters worse, the repair took way longer than expected, and I was left without AC for two whole days in the middle of summer. When I tried to reach out to their customer service, I was put on hold for 20 minutes before someone finally picked up. They apologized and offered a discount on my next service, but by that point, I'd already lost trust in the company. For a business that claims to prioritize customer satisfaction and community involvement, Ambient Air Solutions sure didn't show it in my case. Unless they seriously revamp their customer service and technician training, I'd advise others to look elsewhere for their HVAC needs.
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Based on 1 reviews
Company Information
Address
3340 Prince Lane, Bozeman, MT 59718, US