Alabama Tombigbee Regional Commission (ATRC), Area Agency on Aging (AAA)
About This Business
The Alabama Tombigbee Regional Commission (ATRC), Area Agency on Aging (AAA) is a vital part of a state-wide aging network, providing a wide range of Home and Community-based services to seniors and disabled populations, as well as their caregivers, in the region. With over 45 years of dedicated service, ATRC Aging has established itself as a trusted resource for individuals seeking assistance and support. The organization works closely with public agencies and private businesses to offer a comprehensive array of health, education, and social services, all aimed at fostering independence and enhancing the quality of life for those they serve across Choctaw, Clarke, Conecuh, Dallas, Marengo, Monroe, Perry, Sumter, Washington, and Wilcox counties. ATRC Aging manages programs funded by both the Federal Older Americans Act and the State of Alabama, serving as the area's Aging & Disabilities Resource Center (ADRC), which acts as the primary entry point for long-term support and services available to seniors and individuals with disabilities. By facilitating various home and community-based services, ATRC Aging strives to empower seniors and individuals with disabilities to live their best lives at home. This is achieved by providing access to essential information, assistance in navigating complex healthcare and long-term support systems, and coordinating care to ensure individuals remain healthy and supported. The organization's mission is encapsulated in its motto, 'Helping Families, Helping Each Other,' reflecting its commitment to delivering personalized support and fostering a sense of community among those it serves. Through its tireless efforts, ATRC Aging has become an indispensable resource for the region, offering a beacon of hope and assistance to those in need.
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Customer Reviews
1 total reviews
Margaret Johnson
June 06, 2025Frustrating Experience with ATRC Aging Services
I'm extremely disappointed with the services provided by the Alabama Tombigbee Regional Commission's Area Agency on Aging. My mother, who resides in Marengo County, has been struggling to receive the necessary support for her disabilities. Despite the organization's claims of being a 'trusted resource,' we've encountered numerous hurdles in accessing the home and community-based services they supposedly offer. The application process for the Older Americans Act-funded programs was cumbersome and lengthy, with excessive paperwork and a lack of clear communication from the staff. When I tried to contact them for assistance, the phone calls went unanswered, and the emails were met with generic, unhelpful responses. It's disheartening to see an organization with such a vital mission fail to deliver on its promises. The 'Helping Families, Helping Each Other' motto seems like nothing more than an empty slogan when you're on the receiving end of their subpar service. I've tried to navigate the complex healthcare system on my own, but it's clear that ATRC Aging is more focused on bureaucratic procedures than actually providing meaningful support to those in need. Until they address these systemic issues and improve their customer service, I would not recommend their services to anyone.
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Review Statistics
Based on 1 reviews