Adaptive Prosthetics and Orthotics, LLC
About This Business
Adaptive Prosthetics and Orthotics, LLC is a local, independent provider of prosthetic and orthotic services, dedicated to giving individualized attention and care to its patients. With a strong commitment to understanding the unique needs of each patient, the company takes pride in providing functional, comfortable, and satisfactory devices. Founded in 1997, Adaptive Prosthetics and Orthotics, LLC has expanded to multiple locations across Connecticut, Rhode Island, Massachusetts, and Vermont, including Glastonbury, Hartford, Norwich, Waterford, Providence, Pittsfield, and Bennington. The company's team of dedicated practitioners and administrative staff work together to ensure that patients receive the best possible care, from initial consultation to on-site fabrication and follow-up appointments. Adaptive Prosthetics and Orthotics, LLC accepts most major insurance plans and contracts with various insurance companies, including Medicare, Medicaid, and workers' compensation providers. The company's services include prosthetics, pediatric prosthetics and orthotics, orthopedic bracing, compression garments, and post-mastectomy supplies. By prioritizing patient satisfaction and comfort, Adaptive Prosthetics and Orthotics, LLC aims to help individuals return to their daily activities as quickly and safely as possible. With a focus on personalized care and attention to detail, the company has established itself as a trusted provider of prosthetic and orthotic services in the region. Whether patients require a custom prosthetic device, orthopedic bracing, or compression garments, Adaptive Prosthetics and Orthotics, LLC is committed to delivering high-quality products and exceptional customer service. Through its multiple locations and dedicated team, the company strives to make a positive impact on the lives of its patients, helping them to achieve their full potential and enjoy a better quality of life.
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Customer Reviews
1 total reviews
Renee Garrison
June 06, 2025My Experience Was Anything But Adaptive
I'm extremely disappointed in the service I received from Adaptive Prosthetics and Orthotics, LLC. As someone who's been dealing with the challenges of prosthetic care for years, I was expecting a level of personalized attention and expertise that would make a real difference in my life. Unfortunately, my interactions with the staff felt rushed and impersonal, like I was just another patient to be processed rather than an individual with unique needs. The device I was fitted with, while functional, has been uncomfortable and hasn't lived up to the promises made during the consultation. Follow-up appointments have been delayed, and when I've tried to address these issues with the team, I've been met with a lack of empathy and understanding. For a company that prides itself on patient satisfaction and comfort, my experience has fallen woefully short. The administrative side has also been frustrating, with insurance claims being mishandled and a lack of clear communication about costs and coverage. Given the importance of trust and reliability in healthcare, especially in sensitive areas like prosthetics and orthotics, I'm saddened to say that Adaptive Prosthetics and Orthotics, LLC has lost mine. Until they address these systemic issues and truly prioritize patient care and satisfaction, I would caution others to explore alternative options for their prosthetic and orthotic needs.
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Review Statistics
Based on 1 reviews