Abdex Store
About This Business
Abdex Store is a professional services company launched in 2012, dedicated to providing knowledgeable support and innovative products to MRO and OEM customers across various markets. With a strong focus on hydraulic and pneumatic applications, Abdex Store offers an immediate 'Hoses While You Wait' service, ensuring prompt solutions for customers' needs. In addition to their physical store, they also provide a fully stocked mobile response service available 24/7, catering to emergency situations and providing flexibility to their clients. Their comprehensive catalogue is available for next-day delivery upon request, and customers can easily upload their orders using a CSV template. Abdex Store takes pride in offering world-leading brands and innovative products, including pneumatic automation and compressed air solutions. By combining professional services with high-quality products, Abdex Store aims to deliver exceptional customer experiences. The company operates from its unit in Bletchley, Milton Keynes, and is committed to helping customers with their queries and needs. With a customer-centric approach, Abdex Store strives to build long-lasting relationships with its clients, providing them with the best possible solutions and support. Whether it's through their physical store, mobile response service, or online catalogue, Abdex Store is dedicated to making a positive impact in the industry and contributing to the success of its customers.
Customer Reviews
1 total reviews
Leslie Wheeler
June 06, 2025Missed Opportunities and Unfulfilled Promises
I'm extremely disappointed with my recent experience at Abdex Store. As a long-time customer in the manufacturing sector, I've come to expect a certain level of service and expertise from my suppliers. Unfortunately, Abdex Store fell short in several key areas. Their 'Hoses While You Wait' service, which I was initially excited about, ended up being a letdown. The wait time was significantly longer than advertised, and the quality of the hoses was not up to par. I was also unimpressed with their mobile response service, which took hours to arrive on-site, despite being billed as a 24/7 emergency solution. The comprehensive catalogue, while impressive in theory, was difficult to navigate, and the CSV upload feature was clunky and user-unfriendly. What's more, the customer support team seemed overwhelmed and unresponsive to my queries, taking days to respond to simple questions. For a company that prides itself on its customer-centric approach, I expected more. The world-leading brands and innovative products they offer are certainly impressive, but without the supporting infrastructure and service to back them up, they're essentially meaningless. As someone who values reliability and efficiency, I'll be taking my business elsewhere. Abdex Store needs to focus on delivering on its promises and providing the level of service that its customers deserve.
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Review Statistics
Based on 1 reviews
Company Information
Address
Unit 10a Clarke Road, Bletchley, Milton Keynes, MK1 1LG, England