A German

Disappointment Guaranteed: A German Fails to Deliver

I'm extremely dissatisfied with my experience at A German. As a German native, I expected a higher level of quality and service from a company bearing my country's name. Unfortunately, their OEM parts, although competitively priced, were not up to par. The shipping took longer than expected, and when I finally received my order, it was incorrect. I had ordered a specific part for my Mercedes, but they sent me something completely different. When I tried to contact their customer support, I was put on hold for over 20 minutes before being transferred to a representative who seemed unconcerned with my issue. The representative told me that I would have to pay for return shipping, which was not only inconvenient but also added to my overall frustration. For a company that prides itself on reliability and speed, A German fell short in every aspect. Unless they seriously revamp their quality control and customer service, I would advise others to look elsewhere for their OEM part needs.