A Family Storage
8300 E. Valencia Rd, Tucson, AZ 85747
About This Business
A Family Storage, situated at 8300 E. Valencia Rd, Tucson, AZ 85747, is a trusted storage facility providing safe and convenient storage solutions to the southeast of Tucson. The facility is strategically located just off of S. Houghton Rd., making it easily accessible to residents from nearby areas such as Rita Ranch, Civano, Vail, and others. Its proximity to Davis-Monthan Air Force Base and downtown Tucson, approximately 10 and 20 minutes away respectively, makes it an ideal choice for military families, homes, and businesses. With Tucson's growing population of over 545,000, the demand for extra storage space is on the rise, and A Family Storage is well-equipped to meet this need. The facility offers a wide range of unit sizes, from 5'x5' for personal items to 10'x30' for larger moves or business storage, ensuring that customers can find the perfect fit for their storage requirements. The staff at A Family Storage is dedicated to helping customers choose the right unit for their needs, whether it's for short-term or long-term storage. Customers have praised the facility for its excellent customer service, with one reviewer describing the facility manager as 'a real live angel' who provides 'out of this world' service. The facility itself is clean and easily accessible with the app, making it a convenient option for those looking for a reliable storage solution. With its commitment to providing top-notch service and storage solutions, A Family Storage has become a go-to destination for those in need of extra space in Tucson. The company's focus on customer satisfaction is evident in its reviews, with customers appreciating the smooth and problem-free experience of storing their belongings at the facility. As a trusted storage provider, A Family Storage is well-positioned to meet the growing demands of Tucson's residents and businesses, offering a secure and convenient storage experience that is tailored to their individual needs.
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Customer Reviews
1 total reviews
Brianna Thompson
June 06, 2025Disaster from Start to Finish: AVOID A Family Storage
I'm still trying to process the absolute nightmare I experienced with A Family Storage. From the moment I signed the lease, it was clear that their customer service was subpar. The staff seemed completely uninterested in helping me find the right unit size, and when I asked about security features, they brushed me off. The facility itself was not as clean as I expected, with trash scattered around the grounds and an overall feeling of disorganization. But the real kicker was when I went to access my unit and found that the gate code hadn't been updated, leaving me stranded outside for over an hour. To make matters worse, the office was closed due to 'technical issues' and no one answered the phone. I was forced to wait until the next day to get assistance, by which point my belongings had been exposed to the elements. The app they touted as convenient was clunky and unresponsive, making it impossible to manage my account or request help. The final straw was when I tried to cancel my contract and was told I'd have to pay a hefty penalty for early termination. It's clear that A Family Storage is more interested in making a quick buck than in providing actual service to their customers. Save yourself the headache and take your business (and your belongings) elsewhere. One star is even too generous for this disastrous storage facility.
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Review Statistics
Based on 1 reviews
Company Information
Address
8300 E. Valencia Rd, Tucson, AZ 85747