About This Business
About This Business
Silverwings Garage is a small, family-run business that has been operating for over 50 years, providing high-quality car repairs to keep vehicles on the road. With a team of experienced mechanics, they specialize in servicing and repairing all makes and models, with a particular focus on European branded vehicles. One of the key benefits of choosing Silverwings Garage is that they can service brand new vehicles without voiding the new car warranty, giving customers peace of mind and flexibility. The garage offers a broad range of mechanic services, ranging from simple tasks such as headlight globe replacement to more complex jobs like major engine overhauls. To make the repair process as convenient as possible, Silverwings Garage provides local pick-up and return services within a 5km radius of their base in Ringwood, and loan cars are available upon request. With a strong commitment to customer satisfaction and a reputation built on years of experience, Silverwings Garage is the go-to destination for car owners seeking reliable and efficient repair services. Whether you're looking for routine maintenance, repairs, or just some expert advice, the team at Silverwings Garage is dedicated to providing the highest level of service and ensuring that your vehicle is running smoothly and safely. As a testament to their expertise and dedication, Silverwings Garage has been in operation since 1968, making them a trusted and established name in the automotive repair industry. With their extensive experience and specialized knowledge, customers can trust that their vehicles are in good hands with Silverwings Garage.
Customer Review
Unfortunate Experience with Silverwings Garage
I'm usually not one to write reviews, but my experience with Silverwings Garage was disappointing, to say the least. As someone who's worked in customer service for years, I expect a certain level of professionalism and care, especially from a family-run business with such a long history. Unfortunately, the team at Silverwings fell short. I took my car in for a routine service, and while the initial consultation seemed thorough, the subsequent communication was lacking. I was promised a call back within 24 hours with a quote, but it took them three days to get back to me. The work itself, once finally started, took longer than expected, and the loan car they provided had a strange odor and was not as clean as I'd have liked. The final bill was higher than quoted, with several 'extra' services added without my explicit consent. When I questioned these, the response was dismissive and unapologetic. For a company that prides itself on customer satisfaction and trust, my experience was far from satisfactory. Perhaps it was an off day, but given the numerous other options in the area, I wouldn't recommend Silverwings Garage based on my visit.
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