About This Business

Queensland Rail is a railway company committed to providing clean, modern, and accessible stations throughout South East Queensland. With a focus on customer service, the company offers a range of services including journey planning, network maps, station information, lost property services, and long distance travel options. Queensland Rail is dedicated to improving the accessibility of its services and has initiatives in place to achieve this goal. The company operates a lost property office at Central Station in Brisbane, where customers can enquire about lost items and have them held for a period of two months. Queensland Rail also provides information about regional stations on its website and has a publication scheme in place to ensure transparency and accountability. With a strong commitment to its customers, Queensland Rail strives to provide a high level of service and ensure that its stations are safe, clean, and accessible to all. The company's mission is to provide excellent service to its customers, and it achieves this through its modern and accessible stations, as well as its focus on customer service and accessibility. Queensland Rail is a key player in the transportation industry in Queensland, and its services are an essential part of the state's infrastructure. The company's vision is to be a leader in the transportation industry, and it is working towards achieving this goal through its commitment to customer service, accessibility, and transparency. With its strong focus on customer service and accessibility, Queensland Rail is an important part of the Queensland community, and its services are used by thousands of people every day. The company's values include a commitment to safety, customer service, and accessibility, and it strives to live up to these values in everything it does. Overall, Queensland Rail is a company that is dedicated to providing high-quality services to its customers, and it is an important part of the Queensland community.