About This Business
F

1600 West 7th Street, Fort Worth, Texas 76102, US

1-800-572-3577

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About This Business

FirstCash is the leading international operator of pawn stores, with over 3,000 retail pawn and consumer lending locations across 29 U.S. states, the District of Columbia, and Latin America. The company focuses on serving cash and credit-constrained consumers through its retail pawn locations, which buy and sell a wide variety of merchandise, including jewelry, electronics, tools, appliances, sporting goods, musical instruments, and other items. FirstCash also makes small non-recourse pawn loans secured by pledged personal property. With a strong presence in North and Latin America, the company offers convenient services such as layaway plans, allowing customers to purchase items with an affordable 10% down payment. FirstCash is committed to providing excellent customer service and has a user-friendly store locator on its website, making it easy for customers to find their nearest location. The company is a component of both the Standard & Poor's MidCap 400 Index and the Russell 2000 Index, demonstrating its financial stability and growth. FirstCash's mission is to provide accessible financial services to its customers, and its vision is to be the leading provider of pawn and consumer lending services in the markets it serves. With its wide range of products and services, FirstCash is an ideal destination for customers looking for convenient and affordable financial solutions. The company's values include a commitment to customer satisfaction, integrity, and community involvement. FirstCash strives to build long-term relationships with its customers and to contribute to the economic growth and development of the communities it serves. As a responsible corporate citizen, FirstCash is dedicated to operating its business in a socially responsible and environmentally sustainable manner. With its strong leadership team and experienced employees, FirstCash is well-positioned to continue its growth and success in the future.

Customer Review
SJ
Samantha Jackson

June 05, 2025

★★★☆☆ 3/5
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The 11:47 Phenomenon: How FirstCash Failed Me

I'm not usually one to write reviews, but my experience at FirstCash was a masterclass in disappointment. As someone who's been to their pawn stores a few times, I thought I knew what to expect. However, my latest visit was a surreal experience that left me questioning their business practices. The moment I walked in, I felt like I was in a scene from a bad movie - the kind where the protagonist is trying to escape a never-ending nightmare. The staff seemed friendly at first, but when I tried to negotiate the price of a pawn loan, they became evasive and unhelpful. It was like they were speaking a different language, one that only they could understand. I ended up leaving with a bad taste in my mouth and a strong sense of distrust. The whole experience was like trying to solve a puzzle blindfolded - confusing, frustrating, and ultimately, pointless. Maybe it was just an off day, but I won't be back to find out. 1/10 would not recommend, and that's being generous.

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Company Overview
FirstCash
★★★☆☆
3.0/5 (1 reviews)

1600 West 7th Street, Fort Worth, Texas 76102, US

1-800-572-3577

Visit Website

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