I'm not sure what's more disappointing, the lack of product variety or the poor customer service at Atrax Shop. As a frequent online shopper in Colombia, I was excited to try this e-commerce platform, especially with its promise of free shipping and pay-upon-receipt options. However, my experience was marred by inconsistencies and unfulfilled expectations. The website, while user-friendly, often froze or failed to load properly, making it difficult to navigate and find what I was looking for. When I finally managed to place an order, I was frustrated to discover that the estimated delivery time was longer than expected, and the tracking information was not updated regularly. The limited-time promotions and discounts, which initially drew me in, seemed to disappear once I had made my purchase, leaving me feeling like I had missed out on potential savings. Perhaps the most significant letdown was the lack of responsiveness from the customer service team. My inquiries about order status and product availability were met with generic responses that failed to address my concerns. For a company that prides itself on providing a seamless and convenient shopping experience, Atrax Shop falls short in several key areas. Until they can iron out these issues and improve their customer support, I would caution against shopping here, despite the allure of free shipping and convenient payment options.