About This Business
About This Business

South Central Iowa Community Action Program (SCICAP) is a non-profit organization dedicated to empowering individuals and families to become self-sufficient and contribute positively to their communities. With a rich history dating back to July 1965, SCICAP has been serving approximately 4,000 people every year across Clarke, Decatur, Lucas, Monroe, and Wayne Counties in Iowa. The agency is led by a 15-member volunteer Board of Directors and has a staff of about 80 individuals who work tirelessly to provide a variety of programs and services to assist families with different needs. These services include assistance with food, housing, money management, education, and employment, all aimed at helping individuals and families overcome everyday problems and achieve self-sufficiency. SCICAP's mission is built on the principle of empowering individuals and families, and the organization is committed to providing great customer service, ensuring that every person receives a satisfying response to their queries and needs. The agency operates through several outreach locations, including offices in Chariton, Osceola, Leon, Albia, and Corydon, making its services accessible to a wide range of communities. SCICAP is an equal opportunity provider and adheres to a strict non-discrimination policy, ensuring that its programs, activities, and employment practices are free from discrimination based on race, creed, color, sex, sexual orientation, gender identity, national origin, disability, age, or religion. As part of its commitment to the community, SCICAP also participates in the Low-Income Home Energy Assistance Program (LIHEAP), helping eligible households meet their energy needs. Through its services and programs, SCICAP plays a vital role in supporting the well-being and self-sufficiency of individuals and families in southern Iowa, contributing positively to the community's overall development and prosperity.

Customer Review
RJ
Riley Jackson

June 06, 2025

★★☆☆☆ 2/5
Report Issue Is there something wrong with this review?

Disheartening Experience with SCICAP: Unfulfilled Promises

I'm writing this review as a last resort after my disheartening experience with the South Central Iowa Community Action Program (SCICAP). As someone who has been struggling to make ends meet, I was drawn to their mission of empowering individuals and families to become self-sufficient. Unfortunately, my encounter with their services was a stark contrast to their purported goals. The assistance I received was lackluster, with long wait times and unhelpful staff who seemed more interested in following procedures than actually helping me. The food assistance program, which I had high hopes for, was poorly managed, with inadequate supplies and a confusing application process. What struck me as particularly disappointing was the housing assistance, which was supposed to be a cornerstone of their services. Not only was the process slow, but the options provided were limited and not suitable for my needs. Despite their claim of providing great customer service, my queries were often met with indifference or, worse, a lack of response altogether. It's disheartening to see an organization with such potential fail to deliver on its promises. The principle of empowering individuals and families seems to get lost in the bureaucracy and inefficiency that plagues SCICAP. I hope that in the future, they will take steps to address these issues and truly live up to their mission of supporting the well-being and self-sufficiency of those in need.

Was this review helpful?
Is this your company?

Claim South Central Iowa Community Action Program (SCICAP) and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
South Central Iowa Community Action Program (SCICAP)
★★☆☆☆
2.0/5 (1 reviews)

1711 Osceola Ave. Suite 212, Chariton, IA 50049

641-774-8133

Visit Website

View All Reviews
Similar Companies
N
Neshamos, Inc.
★☆☆☆☆ 1 reviews
M
Mercy Hospital Joplin
★★★★★ 1 reviews
V
Visionary Arts
★★☆☆☆ 1 reviews
E
Elliott Equipment Company
★★★☆☆ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review