About This Business
About This Business
Service Pro is a locally owned and operated automotive service provider based in Christchurch, New Zealand. Since its establishment in 2017 by Matt Jerard, a highly skilled and experienced mechanic, the company has been committed to delivering honest, professional, and efficient mechanical repairs to the local community. With a strong focus on building positive relationships with customers, Service Pro prides itself on its approachable, transparent, and convenient service. The company's one-stop shop offers a wide range of services, including WOFs, car servicing, brakes, tyres, and mechanical repairs, all performed by a team of highly qualified mechanics. Service Pro's mission is to ensure the safety and reliability of its customers' vehicles, providing great value servicing, maintenance, and repair work. By using the best quality tools and equipment, and working smarter to find solutions for complex repairs, Service Pro has earned a reputation as a trusted choice for Christchurch motorists. With a passion for being open and honest with customers, Service Pro provides easy-to-understand solutions at an affordable price, keeping customers in the loop throughout the repair process. Whether it's a routine service or a complex repair, Service Pro is dedicated to getting its customers back on the road fast. As a family-owned business, Service Pro values its relationships with customers and strives to provide a personalized service that meets the unique needs of each vehicle owner. With its commitment to excellence, convenience, and customer satisfaction, Service Pro has become a go-to destination for car owners in Christchurch, and its reputation continues to grow through repeat customers and great service reviews.
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Customer Review
Disappointing Experience with Service Pro
I recently visited Service Pro for a routine car service, but unfortunately, my experience was disappointing. The staff seemed friendly at first, but the communication was poor, and I was left waiting for hours without any updates on my vehicle. When I finally got my car back, I noticed that one of the issues I had mentioned was not fixed, and the invoice had some unexpected charges. I was not impressed with the lack of transparency and honesty, especially since their website emphasizes these values. As a local customer, I expected more from a family-owned business like Service Pro. The work itself seemed satisfactory, but the overall experience was marred by the poor service and communication. Maybe they were just having a bad day, but I won't be returning anytime soon.
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