About This Business
About This Business
Yellow Car Rental is a leading car and van rental company operating in Toronto and Vancouver, offering a wide range of vehicles to cater to diverse customer needs. With a fleet that includes economy cars, premium cars, SUVs, luxury cars, minibuses, and vans from top brands such as Honda, Toyota, Hyundai, Ford, Chevrolet, Volkswagen, Mercedes, Chrysler, Range Rover, and Audi, Yellow Car Rental ensures there's a vehicle for everyone's budget and requirements. The company provides convenient and competitive mileage packages for cars and vans, accommodating groups of various sizes, from 8 to 15 passengers. Additionally, Yellow Car Rental offers safe and affordable 24/7 airport pickup services from Toronto Pearson Airport and Vancouver International Airport, making travel seamless for customers. What sets Yellow Car Rental apart is its commitment to maintaining its vehicles in top working conditions through regular servicing, ensuring a smooth and hassle-free rental experience. Customers can easily book their preferred vehicle by filling in their details on the company's homepage or by calling the toll-free number at 1-877-361-8705. For those in Toronto, the direct line is 905-463-0013, and for Vancouver, it's 778-819-1111. Whether customers are on a business trip or planning a leisurely road trip with family or friends, Yellow Car Rental's customer care team is available to address any queries, promising a stress-free experience. With its extensive fleet, competitive pricing, and dedication to customer satisfaction, Yellow Car Rental has established itself as a go-to destination for car and van rentals in Canada, also catering to travel outside the country. The company's mission is to provide high-quality vehicles and exceptional service, making it an ideal choice for anyone seeking reliable and affordable transportation solutions.
Customer Review
Chaotic Experience with Yellow Car Rental
I'm still fuming after my disastrous encounter with Yellow Car Rental in Toronto. The website promised a seamless booking process, but when I called the toll-free number, I was put on hold for what felt like an eternity. When someone finally picked up, they seemed completely uninterested in helping me. I had to repeat my booking details multiple times, and even then, they got it wrong. I had requested a Honda economy car, but when I arrived at the airport, they told me it wasn't available and offered a much larger vehicle at an additional cost. The 'convenient' airport pickup service was anything but - the driver was late, and the vehicle was not in the condition I expected. The car had scratches and dents all over, and the interior was not clean. The mileage package they offered was also misleading, with hidden fees that weren't clearly explained. To top it all off, when I tried to contact their customer care team to report the issues, they were unresponsive and unhelpful. My experience with Yellow Car Rental was a perfect storm of incompetence and dishonesty. Unless they seriously revamp their operations and customer service, I would not recommend them to my worst enemy. The whole ordeal was an unmitigated disaster, and I'm still trying to process how a company can be so utterly inept. Needless to say, I will be taking my business (and my car rental needs) elsewhere.
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Company Overview
Yellow Car Rental
Toronto, Ontario, Canada and Vancouver, British Columbia, Canada
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