About This Business
About This Business
U-Haul Trailer Hitch Super Center of Ocoee, located at 11406 W Colonial Dr, Ocoee, FL, 34761, is a leading provider of trailer hitches and towing accessories. With the largest selection of trailer hitches and towing equipment, U-Haul is the go-to destination for individuals and businesses in Ocoee, Florida, and surrounding areas. The company offers a wide range of trailer hitches, including those capable of towing bike racks and cargo carriers. Additionally, U-Haul provides trailer hitch installation services, with a lifetime unlimited hitch warranty available for only $5 when installed at their facility. The company emphasizes the importance of considering the condition of the tow vehicle when planning to tow a trailer, taking into account factors such as the mechanical condition of the engine, transmission, suspension, brakes, and tires. U-Haul Trailer Hitch Super Center of Ocoee is committed to providing high-quality products and services, with a focus on customer satisfaction. With over 12,000 reviews, the company has established itself as a trusted and reliable partner for all towing and trailer hitch needs. Whether you're looking for a trailer hitch for personal or commercial use, U-Haul Trailer Hitch Super Center of Ocoee has the expertise and resources to meet your requirements. The company's services include trailer hitch installation, towing accessories, and moving supplies, making it a one-stop-shop for all your towing and moving needs. With its convenient location and comprehensive range of products and services, U-Haul Trailer Hitch Super Center of Ocoee is the ideal choice for anyone in the Ocoee area looking for a reliable and trustworthy trailer hitch provider.
Customer Review
Bait and Switch on Installation Warranty
I recently visited the U-Haul Trailer Hitch Super Center of Ocoee, located at 11406 W Colonial Dr, Ocoee, FL, 34761, for a trailer hitch installation. The sales team presented themselves as knowledgeable and helpful, showcasing a wide selection of trailer hitches and towing accessories. However, my experience took a turn for the worse when it came to the installation and warranty process. Despite being assured of a lifetime unlimited hitch warranty for $5, the final bill included additional 'necessary' upgrades that more than tripled the cost. The $5 warranty was only applicable if I purchased specific, more expensive hitches - a detail not clearly communicated until it was time to pay. The installation itself was quick, but the overall experience felt like a bait and switch. For a company with over 12,000 reviews and a commitment to customer satisfaction, I expected more transparency in their sales and warranty practices. Unfortunately, the lack of clarity on their warranty and the aggressive upselling has left a sour taste, making me question the authenticity of their customer-centric claims. Perhaps it's time for U-Haul Trailer Hitch Super Center of Ocoee to revisit their sales strategies to better align with the trust and reliability they aim to provide.
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Company Overview
U-Haul Trailer Hitch Super Center of Ocoee
11406 W Colonial Dr, Ocoee, FL, 34761, US
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