About This Business
About This Business
Royal Aluminum & Steel, Inc. is a leading manufacturer of high-quality aluminum fencing products, with over 30 years of expertise in the industry. The company offers a wide range of aluminum fence options, including residential, commercial, and industrial grades, all hand-built in Michigan. One of their innovative products is the patented BeFree® Fence Post, which utilizes a unique manufacturing process to eliminate gaps where insects can create nests, making their fence products stronger and more durable. Royal Aluminum & Steel, Inc. is committed to customer satisfaction, providing unparalleled direct support in sales, marketing, and advertising, as well as a limited lifetime warranty on their products. Their product line includes the Castle® Privacy Fence, which combines the best of vinyl and aluminum for a low-maintenance and beautiful fence solution. With a focus on innovation, quality, and customer service, Royal Aluminum & Steel, Inc. has established itself as a definitive choice for aluminum fencing products in the United States and Canada. The company's dedication to its customers is evident in its many innovative products and services, including custom-made arched gates and a wide range of BOCA compliant pool fences. Whether it's for a residential, commercial, or industrial project, Royal Aluminum & Steel, Inc. has the expertise and products to meet the needs of its customers, making it a trusted name in the aluminum fencing industry.
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Customer Review
Overpriced and Underwhelming Experience with Royal Aluminum
I'm extremely disappointed with the service and product quality from Royal Aluminum & Steel, Inc. As a homeowner looking to upgrade my backyard with a new fence, I thought their patented BeFree Fence Post and Castle Privacy Fence would be the perfect solution. However, the sales process was cumbersome, and the representative seemed more interested in making a sale than understanding my specific needs. The product itself, while aesthetically pleasing, has not lived up to the durability promises. After just six months, I've noticed several gaps and rust spots, which defeats the purpose of their supposedly 'gap-less' design. The limited lifetime warranty seems like a joke given the poor quality. For the premium price they charge, I expected a lot more. The custom arched gate I requested was also incorrectly measured, resulting in a frustrating and costly re-installation process. Unless they revamp their quality control and customer service, I would strongly advise against choosing Royal Aluminum & Steel, Inc. for your fencing needs. One star from me, and that's being generous.
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Company Overview
Royal Aluminum & Steel, Inc.
51401 Chesterfield Rd, Chesterfield Twp., MI 48051
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