About This Business
5178 Sinclair Rd, Columbus, OH, 43229-5437, US
About This Business
Assured Glass Services is a local, family-owned business with three generations of experience in the glass industry. The company prides itself on bringing an experienced team to every project, investing in employee training, and prioritizing quality control to ensure the best final product possible. As a small business, the staff at Assured Glass works closely together, collaborating to ensure a seamless transition between the estimating, submittal, material procurement, and construction phases of each project. The company's highest priorities when choosing material suppliers are high-quality products and dependable order fulfillment, reflecting their commitment to trust and reliability. With a strong presence in Columbus, Ohio, Assured Glass has established itself as a commercial glass expert, having worked on various notable projects including the South-Western City School District, Barrington Elementary, Historic North High School, Indian Trail Elementary, and several other schools, offices, and residential buildings. Their portfolio showcases a dedication to quality and customer satisfaction, making them a trusted partner for commercial glass needs in the region. By focusing on building strong relationships with suppliers and maintaining a skilled, collaborative team, Assured Glass Services aims to continue delivering exceptional results and solidifying its position as a leading commercial glass provider in Columbus, Ohio.
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Customer Review
A Shattered Expectation: Subpar Service from Assured Glass
I must say, my experience with Assured Glass Services was nothing short of disappointing. As a local business owner myself, I appreciate the value of family-owned enterprises and the personal touch they often bring. However, my interaction with Assured Glass was marred by inefficiency and a lack of communication. The team, despite their touted experience, seemed disorganized, and the project timeline was consistently pushed back without adequate explanation. The final product, while visually pleasing, had minor defects that, given the company's emphasis on quality control, were surprising. What's more, the follow-up service was lackluster, with my inquiries about the defects and delays met with a seeming indifference. For a company that prides itself on trust and reliability, the execution fell woefully short. Perhaps it was an off day, but as a paying customer, I expect more, especially from a business that highlights its commitment to customer satisfaction and quality. Until they address these issues, I would caution others to seek alternatives for their commercial glass needs.
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Company Overview
Assured Glass Services
5178 Sinclair Rd, Columbus, OH, 43229-5437, US
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