I recently had the misfortune of booking a trip with Insider Journeys, and I must say, it was a thoroughly underwhelming experience. Despite their claims of providing personalized itineraries, I found the process to be overly rigid and inflexible. The website, while user-friendly, lacked the depth of options I had expected, and the search function was clunky at best. I had requested a customized package, but what I received was a generic, cookie-cutter itinerary that failed to take into account my specific needs and preferences. The activities and excursions they suggested were uninspired and lacked the unique, immersive experiences they promised. The team at Insider Journeys seemed more interested in pushing their pre-packaged deals than in genuinely listening to my needs and tailoring a trip that would meet my expectations. As someone who values flexibility and creativity in their travel plans, I was sorely disappointed by the lack of effort and imagination displayed by Insider Journeys. Perhaps they're better suited to catering to the masses, but for those seeking a truly personalized and exceptional travel experience, I would advise looking elsewhere. The only positive aspect of my interaction with Insider Journeys was the ease of booking my flights and hotels through their website, but even that was marred by a series of confusing and poorly communicated policy changes. Overall, I would not recommend Insider Journeys to anyone seeking a unique, immersive, and personalized travel experience.