About This Business
About This Business
Magic City Appliance Repair is a trusted and experienced appliance repair service provider operating in Broward and Miami/Dade County. With over 20 years of experience, they have gained the trust of their customers by offering the best value and service for their appliance needs. Their expert appliance repair technicians are available 24 hours a day, 7 days a week, and provide same-day repair services for most cases. They cater to both residential and commercial customers, delivering top-notch results in a quick and efficient manner. Magic City Appliance Repair specializes in repairing all types of appliances, including ovens, stove tops, ranges, microwaves, washers, dryers, refrigerators, and dishwashers. They also offer regular maintenance service plans to keep appliances running at their best. Their technicians are courteous, uniformed, and provide upfront pricing before any work begins, ensuring no surprises on the final bill. Whether it's a malfunctioning oven or a faulty refrigerator, Magic City Appliance Repair is committed to providing fast, reliable, and affordable appliance repair services to their customers. They understand the importance of properly functioning appliances and strive to get the job done quickly and efficiently, often within the same day. By choosing Magic City Appliance Repair, customers can expect superior support and care, as well as skilled and affordable services that fit their schedule. With their expertise and commitment to customer satisfaction, Magic City Appliance Repair has become the go-to appliance repair service provider in the region.
Customer Review
The 47-Minute Wait That Turned Into a Nightmare
I'm still fuming after my experience with Magic City Appliance Repair. Their promise of 'same-day repair services' was nothing more than a myth. I scheduled an appointment for my malfunctioning oven, and they told me someone would be there between 10 am and 12 pm. It's now 3:47 pm, and I've just gotten off the phone with them, only to be informed that the technician won't be able to make it until tomorrow. Tomorrow! Can you believe it? The sheer lack of communication and respect for customers' time is appalling. When I asked to speak to a manager, I was put on hold for 17 minutes, and then they hung up on me. 17 minutes of my life I'll never get back. I've tried to give them the benefit of the doubt, but it seems like their 'expert appliance repair technicians' are nothing more than a figment of their imagination. The 'upfront pricing' they boast about? More like 'we'll charge you whatever we feel like.' I was quoted one price over the phone, but when I asked for a breakdown of the costs, they gave me the runaround. It's clear that Magic City Appliance Repair is more concerned with getting their technicians to as many locations as possible than actually providing quality service. As someone who values their time and expects a certain level of professionalism, I would not recommend this company to my worst enemy. The stress and frustration they've caused me are immeasurable. If you value your sanity, look elsewhere for your appliance repair needs.
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