About This Business
About This Business

American HomePatient is a leading provider of healthcare services and equipment, specializing in helping patients manage chronic respiratory conditions. The company offers a range of services, including durable medical equipment, enteral therapy, home INR testing, nebulizer therapy, oxygen therapy, sleep therapy, and ventilator therapy. Their mission is to help patients breathe easier and maintain mobility in the comfort of their own homes. With a focus on quality products and excellent customer service, American HomePatient has established itself as a trusted partner for patients and caregivers across the United States. The company's affiliated pharmacy serves cities and hometowns nationwide, providing FDA-approved pharmaceuticals. American HomePatient also offers disease management services, helping patients cope with obstructive sleep apnea and other chronic respiratory conditions. By providing training and equipment for home oxygen therapy, the company enables patients to take control of their health and well-being. Additionally, American HomePatient's in-home wound care services help treat and heal acute and chronic injuries to the skin. With a commitment to innovation and customer satisfaction, American HomePatient continues to expand its services, introducing new payment options and therapies to improve patient outcomes. Through its affiliate mdINR, the company offers easy-to-use and accurate in-home INR testing and PT/INR monitoring. As a large provider of services to patients diagnosed with obstructive sleep apnea, American HomePatient is dedicated to delivering exceptional care and support to those who need it most. By prioritizing patient needs and providing personalized solutions, American HomePatient has built a reputation for excellence in the healthcare industry.

Customer Review
PJ
Pamela Jenkins

June 06, 2025

★★★☆☆ 3/5
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Frustrating Experience with Respiratory Equipment

I'm extremely disappointed with the service I received from American HomePatient. As someone who relies on their equipment for my chronic respiratory condition, I expect a certain level of reliability and support. Unfortunately, my experience has been marred by delayed deliveries, faulty equipment, and unhelpful customer service. The durable medical equipment they provided was supposed to make my life easier, but it's been a constant source of frustration. I've had to call them multiple times to report issues, and each time, I'm met with long hold times and unapologetic representatives. The enteral therapy and nebulizer therapy services they offered were also subpar, with unclear instructions and a lack of follow-up. I've tried to work with them to resolve these issues, but it seems like they're more interested in pushing their products than actually helping their patients. For a company that claims to prioritize patient needs, I've felt like just another number in their system. The sleep therapy and ventilator therapy services I've received have been inadequate, and I've had to seek additional help from other providers. I would not recommend American HomePatient to anyone, especially those with complex medical needs like myself. Their disease management services and in-home wound care have also been lacking, with unqualified staff and inadequate resources. It's clear that they're more focused on expanding their services and introducing new payment options than on providing quality care to their patients. As someone who's relied on their services, I'm appalled by the lack of attention to detail and commitment to patient satisfaction. I hope that in the future, American HomePatient will take the necessary steps to address these issues and provide the level of care that their patients deserve.

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Company Overview
American HomePatient
★★★☆☆
3.0/5 (1 reviews)

United States

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