About This Business
18325 Waterview Parkway, Dallas, TX 75252, US
About This Business
PAJ, Inc, operating as Prime Art & Jewel, is a global manufacturing and jewelry solution provider that has been delivering uncompromising quality with absolute integrity for over 40 years. With its headquarters in Dallas, Texas, since 1978, this family-owned company has evolved into an unparalleled source of expertise at every point of the fine jewelry supply chain. PAJ combines high-tech with fine jewelry craftsmanship, constantly improving and optimizing its skills while integrating cutting-edge technology. The company's mission is built around the principle that 'your success is our success,' and it strives to exceed expectations by delivering more than anticipated. PAJ has become the most trusted name in the jewelry industry, known for solving complex technical issues and producing thousands of delicate pieces daily, shipped in record time to end-customers. The company's significant investments in precision machinery and rapid prototyping technologies enable it to bring the most creative and technically challenging ideas to reality. With a global presence spanning North America, Asia, Europe, and the Middle-East, PAJ caters to top brands and retailers, addressing all technical, commercial, and logistical challenges. Its operations are guided by the core values of 'Reliable Timely Quality' and a commitment to exceed environmental and ethical standards of compliance in every region it operates. PAJ's expertise encompasses design, development, marketing, global trade, sourcing, R&D, manufacturing, branding, and distribution, making it a total jewelry solution provider. Through its dedication to innovation, quality, and customer satisfaction, PAJ, Inc (Prime Art & Jewel) continues to be a leader in the jewelry industry, setting the standard for excellence and reliability.
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Customer Review
Disillusioned by the Hype: Unreliable Quality Control
As a long-time partner in the jewelry industry, I was initially impressed by PAJ's reputation for quality and innovation. However, after working with them for several projects, I've come to realize that their standards have slipped significantly. The 'uncompromising quality' they boast about is nothing more than a marketing slogan. We've experienced inconsistent quality in their products, with some pieces failing to meet our expectations. The attention to detail is lacking, and it seems like they're more focused on churning out large quantities rather than ensuring each piece is flawless. Their 'Reliable Timely Quality' core value is nothing more than a myth. Despite their claims of integrating cutting-edge technology, we've seen little evidence of this in their manufacturing processes. The few times we've tried to address these issues, we've been met with a lack of urgency and a 'too big to care' attitude. For a company that prides itself on being a 'total jewelry solution provider,' PAJ falls short in the areas that matter most: quality, reliability, and customer satisfaction. Unless they revamp their quality control and customer service, I would caution others against partnering with them.
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Company Overview
PAJ, Inc (Prime Art & Jewel)
18325 Waterview Parkway, Dallas, TX 75252, US
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