I'm still trying to process the chaotic experience I had with 5 Star Deals Realty. As a first-time home buyer in the competitive Los Angeles market, I thought their platform, ReExPro.com, would be a game-changer. Unfortunately, it was more like a game-ender. The website, while visually appealing with its large photos and home tours, lacked the depth of information I needed to make an informed decision. I found myself having to search elsewhere for more detailed listings, which defeated the purpose of using their 'comprehensive platform' in the first place. The notifications for new listings and price changes were sporadic at best, often coming hours after I'd already seen the updates on other sites. What really sealed the deal for my disappointment, however, was the lack of personalized service from their team of experienced agents. Despite their claims of prioritizing customer satisfaction and privacy, I felt like just another number in their system. My questions were met with generic responses that didn't address my specific concerns, and it took an average of 2-3 days to get any response at all. In a market where timing is everything, this lag in communication cost me the chance to make an offer on a property I loved. For a company that prides itself on leveraging technology to make the home buying process smoother, my experience was a stark contrast. It seemed like they were still playing catch-up with the times, relying on outdated methods and inefficient communication channels. The emphasis on respecting users' privacy was commendable, but when it comes down to it, what good is privacy if the service itself is subpar? In the end, I decided to take my business (and my stress) elsewhere. To anyone considering 5 Star Deals Realty for their real estate needs, I would caution against expecting too much from their technology or their team. Sometimes, the old adage 'you get what you pay for' rings true, and in this case, the 'free to use' service came with a cost of frustrated time and missed opportunities.