About This Business
M

143 Main St, 04660, US

Visit Website

About This Business

Mr. Electric is a highly reputable electrical services company that prioritizes safety, attention to detail, and superior customer service. As a part of the Neighborly network, a local family of home service brands, Mr. Electric connects customers with vetted local experts who adhere to rigorous quality standards. Their team of highly-trained local electrical experts is dedicated to providing upfront pricing, standing behind the quality of their work with the Neighborly Done Right Promise, and ensuring that homes and businesses are safe and efficient. With a strong focus on customer satisfaction, Mr. Electric offers discounts to encourage regular maintenance and upkeep of electrical systems. By choosing Mr. Electric, customers can trust that they are receiving exceptional work and customer service from trained, uniformed, and well-equipped professionals who live in their community, making scheduling quick and convenient. As a nationally acclaimed brand with local ownership, Mr. Electric is committed to building long-term relationships with its customers and providing them with peace of mind when it comes to their electrical needs. Whether it's repair, maintenance, or enhancement, Mr. Electric's experts are equipped to handle any electrical task, and their commitment to quality and customer service has earned them a reputation as a trusted and reliable partner for homeowners and businesses alike. With Mr. Electric, customers can expect a seamless experience from start to finish, with clear communication, transparent pricing, and a dedication to getting the job done right the first time. By leveraging their expertise and resources, Mr. Electric is able to provide innovative solutions to complex electrical problems, making them a go-to choice for those seeking reliable and efficient electrical services. As a member of the Neighborly family of brands, Mr. Electric is part of a larger network of home service professionals who share a common commitment to excellence and customer satisfaction. This affiliation enables Mr. Electric to offer a wide range of services and solutions, from routine maintenance to complex installations, and to provide customers with access to a broader range of expertise and resources. Overall, Mr. Electric is a trusted and reliable partner for anyone seeking high-quality electrical services, and their commitment to safety, customer service, and quality workmanship has earned them a reputation as one of the leading electrical services companies in the industry.

Customer Review
BJ
Brenda Jensen

June 06, 2025

★★★☆☆ 3/5
Report Issue Is there something wrong with this review?

Overpromised and Underdelivered: My Disappointing Experience with Mr. Electric

I'm usually not one to write reviews, but my experience with Mr. Electric was such a letdown that I felt compelled to share my story. As a homeowner, I take pride in maintaining my property, and when I noticed some issues with my electrical system, I decided to reach out to Mr. Electric based on their reputation and promises of superior customer service. Unfortunately, the service I received was anything but superior. The technician who came to my house was friendly, but seemed unsure of how to diagnose the problem. After waiting for over an hour for him to 'check some things,' he told me that I needed to replace a rather expensive part. I was surprised by the cost, but he assured me that it was necessary and that the Neighborly Done Right Promise would guarantee the work. Fast forward a week, and the problem persists. Not only did I waste money on a 'solution' that didn't work, but I also had to take time off work to deal with the inconvenience. When I called to complain, the customer service representative seemed more interested in reading from a script than actually listening to my concerns. The discounts they offer for regular maintenance are essentially useless if the work itself is subpar. For a company that prides itself on safety and attention to detail, I was shocked by the lack of both in my experience. Unless they seriously revamp their training and customer service, I would not recommend Mr. Electric to my worst enemy. One star from me, and that's being generous.

Was this review helpful?
Is this your company?

Claim Mr. Electric and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
Mr. Electric
★★★☆☆
3.0/5 (1 reviews)

143 Main St, 04660, US

Visit Website

View All Reviews
Similar Companies
T
Tide Fit
★★★☆☆ 1 reviews
E
EVCars
★☆☆☆☆ 1 reviews
E
Eclipse Cleaning
★☆☆☆☆ 1 reviews
T
The Beer Peddler Inc.
★★☆☆☆ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review