About This Business
About This Business
Quest on St. Kilda Road is a part of the Quest Apartment Hotels network, the largest and fastest-growing apartment hotel operator in Australasia. With over 160 properties across Australia, the United Kingdom, New Zealand, and Fiji, Quest has established itself as a trusted name in the hospitality industry. For over thirty years, the company has worked closely with development partners to provide high-quality accommodations in prime metropolitan, suburban, and regional locations. The Quest model is built on a proven and successful business framework that ensures optimal performance and enduring success. As a result, Quest's hotels are managed by franchisees who retain long-term lease agreements within a streamlined environment. Quest on St. Kilda Road, located at 1A St Kilda Road, St Kilda, offers a range of accommodations, including long-term, relocation, group, and family options. The property is part of Quest's extensive network, which spans over 170 locations across Australasia, with more to come in the United Kingdom. Whether traveling for business or leisure, Quest on St. Kilda Road provides a reliable and comfortable stay. The company acknowledges the Traditional Owners and cultural Custodians of the land on which its apartment hotels are located and recognizes their continued connection to the land. With its commitment to quality and customer satisfaction, Quest on St. Kilda Road is an excellent choice for travelers seeking a convenient and comfortable place to stay.
Customer Review
Underwhelming Experience at Quest on St. Kilda Road
I recently had the misfortune of staying at Quest on St. Kilda Road, and I must say, it was an underwhelming experience. As a frequent traveler, I've had my fair share of hotel stays, but this one left a lot to be desired. The room was tidy, but it lacked any real charm or character. The bed was comfortable, but the pillows were flat and needed replacing. The bathroom was clean, but the water pressure in the shower was abysmal. The real issue, however, was the service. The staff seemed overwhelmed and disorganized, and it took them ages to attend to my requests. I asked for extra towels, and it took them over an hour to deliver them. I also requested a late check-out, but they seemed put off by the request and told me it would cost extra. The location is convenient, I'll give them that. But overall, I was disappointed with my stay at Quest on St. Kilda Road. For the price, I expected a lot more. The Quest model may have worked for them in the past, but it seems like they're resting on their laurels. I wouldn't recommend this place to anyone looking for a comfortable and hassle-free stay. Maybe it's time for them to rethink their business framework and focus on providing better customer service.
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Company Overview
Quest on St. Kilda Road
1A St Kilda Road, St Kilda, Victoria, 3182, Australia
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