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U

5323 Harry Hines Blvd, Dallas, TX 75390, US

214-645-8300

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About This Business

UT Southwestern Medical Center is a renowned medical institution and the No. 1 hospital in Dallas-Fort Worth for the eighth consecutive year, according to U.S. News & World Report. With a strong mission of discovery and healing, the center delivers expert, compassionate care to its patients, making it a trusted name in North Texas. The medical center boasts a team of highly skilled healthcare professionals, including experienced doctors and specialists, who provide top-notch care across various specialties. UT Southwestern's commitment to innovation and excellence is evident in its cutting-edge therapies, innovative treatments, and exceptional specialty care. The medical center's patient care app, UTSWMyCare, enables patients to easily manage their health, access medical records, schedule appointments, and more, making healthcare more convenient and accessible. With its University Hospital, over 40 locations, and several hundred clinics, UT Southwestern provides comprehensive care to patients close to home. The medical center also offers Video Visits, a safe and convenient way to access primary and specialty services, saving patients time and travel. UT Southwestern's dedication to providing world-class care with expertise and compassion has earned it a reputation as a leader in the healthcare industry. The medical center's research labs, classrooms, and clinical spaces are hubs for innovation, where some of the brightest minds in science and medicine work together to develop lifesaving treatments. By combining discovery, healing, and compassion, UT Southwestern Medical Center continues to make a positive impact on the lives of its patients and the broader community.

Customer Review
AM
Ava Morales

June 06, 2025

★★☆☆☆ 2/5
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8 Hours in the ER and Still No Answers

I'm extremely disappointed in the care I received at UT Southwestern Medical Center. Despite their reputation and claims of being the No. 1 hospital in Dallas-Fort Worth, my experience was subpar. I visited the ER with severe abdominal pain and was left waiting for 8 hours without any significant updates or treatment. The staff seemed overwhelmed and disorganized, with multiple nurses and doctors coming in and out of my room without introducing themselves or explaining what was going on. When I finally saw a doctor, I was given a vague diagnosis and sent home with a bunch of tests to run, but no clear plan or follow-up care. The UTSWMyCare app, which I was expecting to be a convenient tool, was clunky and difficult to navigate. I was unable to schedule a follow-up appointment or access my test results without calling the hospital multiple times. The Video Visits option, which sounded promising, was not offered to me at all during my visit. Overall, my experience at UT Southwestern was frustrating, disorganized, and far from the 'expert, compassionate care' they claim to provide. For a hospital that prides itself on innovation and excellence, I expected much better.

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Company Overview
UT Southwestern Medical Center
★★☆☆☆
2.0/5 (1 reviews)

5323 Harry Hines Blvd, Dallas, TX 75390, US

214-645-8300

Visit Website

View All Reviews
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