About This Business
About This Business
AG-Industrial, Inc. is a leading provider of agricultural and industrial equipment, parts, and services. With over 40 years of experience, the company has established itself as a trusted partner for farmers, construction professionals, landscapers, and lawn care specialists. AG-Industrial's commitment to excellence is reflected in its consistent winning of New Holland's Prestigious President's Award for outstanding customer service. The company's knowledgeable and trained staff are dedicated to helping customers find the right equipment and parts for their needs, and its service department is equipped to handle everything from routine maintenance to complex repairs. AG-Industrial is an authorized New Holland dealer, offering a wide range of equipment, including zero-turn mowers, compact tractors, and outdoor power equipment. The company's online parts catalog allows customers to quickly and easily order the parts they need, and its sales team is highly educated and ready to assist with any purchase. Whether you're looking for equipment for farming, construction, landscaping, or lawn care, AG-Industrial has the expertise and resources to help you make the right choice. With four locations in Maryland, Pennsylvania, and Delaware, AG-Industrial is conveniently located to serve customers across the region. The company's mission is to exceed customer expectations, and its team is dedicated to providing top-notch sales and service to ensure customer satisfaction. AG-Industrial is proud to offer limited-time savings on parts, attachments, and maintenance solutions, and its experienced staff is always available to provide guidance and support. By choosing AG-Industrial, customers can trust that they are getting the best equipment, parts, and service available, and that they will be supported every step of the way.
Categories
Customer Review
Underwhelming Experience with AG-Industrial
I visited AG-Industrial, expecting top-notch service from a company with over 40 years of experience and a plethora of awards. Unfortunately, my encounter was a letdown. The staff, although knowledgeable, seemed disorganized and took an inordinate amount of time to assist me with my queries about their New Holland equipment. I was looking for a specific part for my compact tractor, but the online parts catalog, which I had hoped would streamline the process, was clunky and not user-friendly. When I finally managed to place my order, I was told there would be a delay in shipping, which was not clearly communicated on their website. The sales team, while educated, seemed more focused on making a sale than addressing my specific needs as a landscaper. Given the company's mission to exceed customer expectations, I was surprised by the lack of follow-through on this promise. Perhaps it was an off day, but my experience did not align with the excellence AG-Industrial prides itself on. Until they can consistently deliver on their promises, I would caution others to explore alternative options for their agricultural and industrial equipment needs.
Was this review helpful?
Is this your company?
Claim AG-Industrial, Inc. and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
AG-Industrial, Inc.
50 Greenmount Rd, Rising Sun, MD 21911-1951, US
View All ReviewsSimilar Companies
Garden City Rental
Kaarkg
Orkin Pest Control
Knowlton Manufacturing Co., Inc.
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review