About This Business
Hamburg, Norddeutschland
About This Business
AUF'M DACH is a premium distributor of high-quality roof tents, specifically partnering with renowned brands such as AUTOHOME® and Rhino Rack. After seven wonderful years of establishing themselves in the market, the team at AUF'M DACH has decided to take their expertise on the road, testing the latest products and gathering new recommendations for their customers. Despite their exhibition spaces in Hamburg and Quickborn being unattended during this period, customers can still purchase premium roof tents and awnings through their online shop or via classified ads. The company values its loyal customer base and the many wonderful stories they've shared, expressing gratitude for the trust placed in them. AUF'M DACH is committed to helping customers find the perfect roof tent that matches their needs, ensuring that once the right product is found, it becomes a valued possession for the customer. With a focus on premium quality and customer satisfaction, AUF'M DACH looks forward to the upcoming adventures and invites potential customers to join them in their journey. Whether you're unsure about which roof tent to choose, the experienced team at AUF'M DACH is ready to offer guidance and support, drawing from their own experiences and expertise in the field. As they embark on this new chapter, AUF'M DACH remains dedicated to providing top-notch products and exceptional service, making them a go-to destination for all roof tent needs in Norddeutschland and beyond.
Customer Review
AUF'M DACH Left Me Hanging - Disappointing Service
I'm extremely disappointed with my experience at AUF'M DACH. As an avid outdoor enthusiast, I was excited to explore their premium roof tents from AUTOHOME and Rhino Rack. However, my enthusiasm was short-lived. Despite their impressive product lineup, the service I received was subpar. I visited their exhibition space in Hamburg, only to find it unattended during their 'on the road' testing period. While I understand the need for product testing, it would have been considerate to provide clear notices or alternative support channels for customers. The online shop was my next resort, but the checkout process was cumbersome, and I encountered issues with payment processing. The customer support team, although friendly, seemed overwhelmed and unable to provide timely resolutions. For a company that prides itself on premium quality and customer satisfaction, my experience fell short. I hope AUF'M DACH will take my feedback constructively and improve their customer support infrastructure to match their high-quality products. Until then, I would caution potential customers to be prepared for potential service hiccups.
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