About This Business
About This Business

Grand River Rehabilitation is a medical practice dedicated to providing comprehensive rehabilitation services to patients of all ages. Led by renowned physicians such as Dr. Rush and Dr. Lisa Voss, the practice specializes in physical medicine and rehabilitation, pain medicine, and pediatric rehabilitation medicine. With a strong focus on patient-centered care, the team at Grand River Rehabilitation strives to address the unique needs of each individual, taking into account their physical, cognitive, and emotional well-being. Dr. Rush, in particular, has been recognized as a Top Doctor by Grand Rapids Magazine for multiple years, a testament to the practice's commitment to excellence. The practice also emphasizes the importance of family-centered care, recognizing that children's health is intricately linked to the well-being of their entire family. By leveraging advanced assessment methods, such as the General Movements assessment for diagnosing disorders like cerebral palsy, Grand River Rehabilitation stays at the forefront of rehabilitation medicine. With a full-time pediatric physiatrist on board, the practice is well-equipped to handle a wide range of pediatric cases, from concussions and brain injuries to multiple sclerosis and spinal cord injuries. Through their patient portal, Grand River Rehabilitation facilitates convenient communication and refills, ensuring that patients receive timely care and attention. As a trusted provider of rehabilitation services in the Grand Rapids area, Grand River Rehabilitation continues to prioritize fairness, compassion, and exceptional patient care, as evidenced by their implementation of a rescheduling fee to ensure timely appointments and minimize wait times. By choosing Grand River Rehabilitation, patients can expect personalized, empathetic, and evidence-based care that addresses their unique needs and promotes optimal recovery and well-being.

Customer Review
AM
Ava Morales

June 06, 2025

★★★☆☆ 3/5
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Disappointing Experience with Unfulfilled Promises

I'm extremely disappointed with the care I received at Grand River Rehabilitation. Despite their claims of patient-centered care, I felt like just another number in their system. The wait times were ridiculous, and the rescheduling fee they implemented supposedly to minimize wait times only added to my frustration. I had high hopes given Dr. Rush's reputation as a Top Doctor, but my experience with him was underwhelming. The staff seemed overwhelmed, and communication was lacking. I was expecting a more personalized approach, especially considering their emphasis on family-centered care. Unfortunately, my experience fell short of expectations. The advanced assessment methods they tout, like the General Movements assessment, didn't seem to make a difference in my treatment plan. Overall, I'd caution others to carefully consider their options before choosing Grand River Rehabilitation.

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Company Overview
Grand River Rehabilitation
★★★☆☆
3.0/5 (1 reviews)

Grand Rapids

616.780.2324

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