About This Business
2700 Post Oak Blvd, Floor 21, Houston, Texas 77056, US
About This Business
ANB Systems, Inc. is a leading SaaS-BPM software company specializing in the energy efficiency and distributed generation division of electric and gas utilities. With a primary footprint in this sector, ANB Systems has developed a robust workflow engine to streamline process tracking, scale up applications, and reduce time to Permission to Operate (PTO). Their flagship product, eTRACK+, is a low-code workflow management system that allows end-users to easily set up and administer programs tailored to their business processes and needs. ANB Systems' mission is to help clients bring disparate processes into an integrated platform, providing a real-time view of critical information and metrics. By empowering people to be data-savvy and embracing automation through data-tracking and reporting software, ANB Systems enables enhanced digital solutions for customers in the energy transition. With over a decade of experience in tracking energy rebates, facility assessments, and other energy efficiency programs, ANB Systems' solution suite has been instrumental in transforming the way municipalities and cooperatives manage their demand-side management programs and applications. As a DNV company, acquired in August 2023, ANB Systems continues to leverage its flexible solution suite to centralize end-to-end process tracking from application submission to PTO, making it an ideal partner for businesses seeking to optimize their energy efficiency and governance processes. With its commitment to innovation and customer satisfaction, ANB Systems is poised to make a significant impact in the energy transition landscape.
Customer Review
Streamlined Process, But Support Lacking
As a digital transformation director at a mid-sized energy utility, I've had the opportunity to work with ANB Systems' eTRACK+ platform for our demand-side management programs. Initially, we were impressed by the low-code workflow management system's ability to streamline our process tracking and reduce the time to Permission to Operate (PTO). The platform's flexibility and scalability were key factors in our decision to implement eTRACK+. However, our experience with the platform has been marred by subpar customer support. Despite numerous requests for assistance with customization and integration, we've faced significant delays and unfulfilled promises from the ANB Systems team. The lack of timely support has hindered our ability to fully leverage the platform's capabilities, leading to frustration and wasted resources. Furthermore, the platform's user interface, while intuitive, has some quirks that make it difficult for our team to navigate. For instance, the workflow engine's complexity can be overwhelming for new users, and the reporting features, although robust, require a significant amount of customization to meet our specific needs. In light of our experience, I would caution other businesses to carefully evaluate the trade-offs between the platform's technical capabilities and the level of support provided by ANB Systems. While eTRACK+ has the potential to be a game-changer in the energy efficiency and distributed generation sector, its true value can only be realized with reliable and responsive support.
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Company Overview
ANB Systems, Inc.
2700 Post Oak Blvd, Floor 21, Houston, Texas 77056, US
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