About This Business
About This Business

Amalú is a jewelry company that offers a wide range of exclusive and high-quality piercing products. Their collection includes various types of earrings, such as Mini Heart Piercing, Classic Piercing, Classic Silver Piercing, Must Have Piercing, and more. Amalú is committed to providing excellent customer service, with a focus on facilitating payments and guaranteeing the quality of their products. They also offer national shipping to all of Colombia, with delivery times ranging from 1 to 4 business days. Amalú's mission is to provide exquisite jewelry for everyone, and they strive to build strong relationships with their customers through effective communication and timely responses to inquiries. With a strong online presence, Amalú invites customers to explore their impressive collection of earrings and discover the perfect piece to match their unique style. Whether you're looking for a classic and elegant design or something more modern and trendy, Amalú has something for everyone. Their products are designed to make a statement, and their commitment to quality and customer satisfaction sets them apart from other jewelry companies. By choosing Amalú, customers can trust that they are getting a high-quality product that will last for years to come. Amalú is a company that values its customers and is dedicated to providing them with the best possible shopping experience. With their exclusive designs, easy payment options, and fast shipping, Amalú is the perfect destination for anyone looking for unique and beautiful jewelry. Amalú's team is always available to answer questions and provide assistance, ensuring that customers have a positive and satisfying experience. By joining their newsletter, customers can stay up-to-date on new products, discounts, and promotions, making it easy to find the perfect piece of jewelry to match their style and budget. Overall, Amalú is a company that is passionate about providing high-quality jewelry and exceptional customer service, making them a great choice for anyone looking for a unique and beautiful piece of jewelry.

Customer Review
AR
Astrid Rodriguez

June 06, 2025

★★★☆☆ 3/5
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Disappointing Experience with Amalú's Customer Service

I'm extremely dissatisfied with my recent interaction with Amalú, a jewelry company that prides itself on excellent customer service. Despite their claims of facilitating payments and guaranteeing product quality, my experience was marred by inefficiencies. I ordered a Mini Heart Piercing earring, which arrived late - 6 business days after the promised delivery time of 1 to 4 days. The packaging was subpar, and the earring itself didn't live up to the 'high-quality' standards Amalú boasts about. When I tried to contact their customer service, I was met with a lack of responsiveness. It took them 3 days to reply to my query, and even then, the response was generic and unhelpful. For a company that emphasizes building strong relationships with customers through effective communication, Amalú fell woefully short. Their mission to provide exquisite jewelry for everyone seems to be overshadowed by their inability to deliver on basic customer service promises. Unless they revamp their operations and focus on timely communication, I would not recommend Amalú to anyone seeking a reliable and satisfying jewelry shopping experience.

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Company Overview
Amalú
★★★☆☆
3.0/5 (1 reviews)

Pereira, Colombia

+57 300 728 0104

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