About This Business
F22 / 6 MAB Eastern Promenade, 1284 South Road, Tonsley, SA 5042, AU
About This Business
SAGE Automation is a leading provider of smart automation solutions, delivering agile, scalable, and secure solutions to future-proof businesses. With an international footprint and a local presence, the company boasts a deep and broad pool of expertise, as well as some of the most experienced and passionate people in the industry. SAGE Automation provides fit-for-purpose automation solutions for various sectors, including the defence industry, industrial companies, grid operators, and transport solutions. The company's services include project management, control system and switchboard solutions, and crisis management. SAGE Automation has received several awards, including the Schneider Electric Sustainability Impact Award for the Pacific region in 2023. The company has also worked with prominent clients, such as Transurban, to design, install, and commission customized solutions. SAGE Automation's team is led by Group Managing Director Adrian, who has been instrumental in the company's growth and transformation strategy. With a strong focus on innovation, digitization, and data analytics, SAGE Automation is committed to helping businesses thrive in a rapidly changing world. The company's mission is to provide smart, secure solutions that promise certainty and safety in high-pressure environments, while also investing in Australia's future with innovative transport solutions and sustainable practices. Whether it's providing reliable delivery of water, smart energy management systems, or helping Australian businesses compete on a global scale, SAGE Automation is dedicated to delivering exceptional outcomes. With a national and global presence, the company has offices in major cities across Australia, as well as locations in India, and staff in regional areas across the country.
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Customer Review
Overpromised and Underdelivered: A Cautionary Tale of SAGE Automation
I'm writing this review as a warning to others who might be considering SAGE Automation for their smart automation needs. Our company, a mid-sized industrial firm, partnered with SAGE Automation to implement a customized control system and switchboard solution. The sales pitch was slick, and the promised deliverables sounded too good to be true. Unfortunately, that's exactly what they were. The project management was disorganized, with constant delays and miscommunication between their team and ours. The control system they installed was plagued by glitches and bugs, requiring multiple restarts and patches. When we tried to address these issues with their crisis management team, we were met with a mix of defensiveness and indifference. It became clear that their focus on innovation and digitization didn't translate to actual results on the ground. The data analytics capabilities they touted were underwhelming, and their 'fit-for-purpose' solutions seemed more like a cookie-cutter approach. We ended up having to bring in external consultants to fix the mess, which added significant costs and delays to our project. The cherry on top was when their team tried to upsell us on additional services, claiming that our issues were due to our own 'inadequate infrastructure.' Needless to say, we won't be recommending SAGE Automation to anyone. Their awards and recognitions might look impressive on paper, but our experience suggests that they're more focused on self-promotion than actual customer satisfaction. If you value your sanity and your budget, steer clear of SAGE Automation.
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Company Overview
SAGE Automation
F22 / 6 MAB Eastern Promenade, 1284 South Road, Tonsley, SA 5042, AU
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