About This Business
About This Business
HWA GeoSciences Inc. is a leading provider of geotechnical and geoscience solutions, dedicated to delivering smart and thoughtful services to public agencies and engineering/architecture firms. With a team of experienced engineers, geologists, environmental scientists, construction inspectors, laboratory technicians, and administrative staff, HWA has been serving its clients with the highest level of service since 1978. The company's expertise spans a wide range of projects, including design and construction of bridges, buildings, parks, solid waste, utilities, transportation, waterfront, water, wastewater, and stormwater facilities. HWA's commitment to providing exceptional service is evident in its numerous awards and recognition, such as the 2022 APWA National Gold Award for the Fairview Avenue North Bridge Replacement and the 2023 Washington State APWA Project of the Year Winners for the Grand Ave Utility Bridge and East Marginal Way Corridor projects. The company's clients praise its work, with testimonials from notable project managers and principals, highlighting HWA's ability to provide good reporting, technical data, and occasional pictures, making it a standout in the geotechnical engineering field. HWA's team is dedicated to providing smart geotechnical solutions for communities and the planet, and its specialized, thoughtful, and smart approach has earned it a reputation as a trusted partner in the industry. With its headquarters located in Bothell, Washington, HWA GeoSciences Inc. is well-positioned to serve clients across the region, providing expert geotechnical and geoscience solutions that meet the highest standards of quality and service. Whether it's a complex bridge replacement project or a routine construction inspection, HWA's team is equipped to handle a wide range of geotechnical challenges, making it a go-to partner for public agencies and engineering firms alike. As a company that values feedback and inquiries, HWA encourages potential clients to reach out for a consultation, either by completing the form on its website or calling its office directly. With its strong reputation, extensive experience, and commitment to exceptional service, HWA GeoSciences Inc. is an ideal choice for any organization seeking reliable and expert geotechnical solutions.
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Customer Review
The 47-Minute Wait That Still Haunts Me
I'm not one to usually write reviews, but my experience with HWA GeoSciences Inc. left me underwhelmed, to say the least. As an anxious overthinker, I had high hopes for their geotechnical services, but what I got was a team that seemed more interested in touting their awards than actually listening to my concerns. Don't get me wrong, their portfolio is impressive - who wouldn't want to work on the Fairview Avenue North Bridge Replacement? But when it comes to actual client interaction, they fall short. I waited 47 minutes for a callback, only to be met with a dismissive tone and a clear lack of interest in my project. It was like they were checking off a box on their to-do list rather than genuinely trying to understand my needs. The reporting was thorough, I'll give them that, but it felt like they were just going through the motions. No effort to explain the technical data in a way that made sense to a non-expert like myself. Just a lot of jargon and assumptions that I'd somehow magically understand it all. I've had better experiences with smaller, more agile firms that actually take the time to listen and adapt to their clients' needs. Maybe HWA is just too big for its britches, but as a customer, I felt like an afterthought. Unless they revamp their approach to client service, I'd advise others to look elsewhere for their geotechnical needs. 2/10 would not recommend.
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Company Overview
HWA GeoSciences Inc.
21312 30th Drive SE, Suite 110, Bothell, Washington 98021-7010, US
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