About This Business
About This Business
Flambeau Inc is a leading custom manufacturer of injection-molded and blow-molded parts, components, and assemblies, supplying a wide range of applications utilizing a broad variety of materials. With over 70 years of experience, the company specializes in thermoplastic components, tool building, and contract manufacturing. Flambeau offers various methods to help customers evaluate their designs prior to production, including prototype models. The company operates eight facilities across the United States, with each location adhering to quality and environmental standards set by the International Organization for Standardization (ISO). Flambeau serves customers within diverse markets, including appliance, automotive, electronic, heavy truck, industrial equipment, lawn and garden, medical, recreation, telecommunication, premiums, and packaging sectors. By providing top-tier product and tooling solutions worldwide, Flambeau has established itself as one of the top plastics manufacturers in North America. The company's commitment to quality is evident in its multiple certifications, including ISO 13485, ISO 14001, and ISO 9001, as well as IATF 16949. With on-site quality control laboratories at each facility, Flambeau ensures the highest levels of quality in plastics manufacturing. The company's mission is to optimize the design and construction of blow and injection molds, providing customers with the best possible products and services. Flambeau's vision is to continue to be a leader in the plastics manufacturing industry, providing innovative solutions and exceptional customer service. The company's values include a commitment to quality, customer satisfaction, and environmental responsibility. Flambeau's leadership team is dedicated to ensuring the company remains at the forefront of the industry, with a focus on investing in new technologies and expanding its capabilities. The company's future goals include continuing to grow and expand its operations, while maintaining its commitment to quality and customer satisfaction. With its rich history, commitment to quality, and dedication to customer service, Flambeau Inc is a trusted partner for businesses across a wide range of industries.
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Customer Review
Manufacturing Malaise: A Disappointing Dive into Flambeau
I'll preface this by saying I've had the displeasure of interacting with numerous manufacturing companies, but Flambeau Inc takes the cake for unfulfilled promises. As a procurement specialist for a medium-sized appliance manufacturer, I was initially drawn to their 70-year history and impressive list of certifications (ISO 13485, ISO 14001, ISO 9001, and IATF 16949). Who wouldn't want a partner with such credentials, right? Unfortunately, their actual performance was a far cry from the glossy brochure. Our company needed custom injection-molded parts for a new line of refrigerators, and after months of back-and-forth, we finally received our prototype models. The quality was subpar, with visible defects and a finish that didn't meet our standards. When we brought this to their attention, the response was lukewarm at best. It seemed like they were more interested in protecting their reputation than actually solving our problems. The communication was stilted, with long response times and a general sense of disinterest. For a company that claims to prioritize customer satisfaction and quality, the experience was jarringly inconsistent. Perhaps it was just a one-off, but our interaction with Flambeau left a sour taste. If you're in the market for a reliable manufacturing partner, I'd caution against putting all your eggs in Flambeau's basket. There are better, more responsive options out there. As someone who's worked in this industry for years, it's disheartening to see a company with such potential fall short in the most critical areas.
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