About This Business
Elk Grove, CA
About This Business
James Mark Salon & Spa is a renowned full-service salon and spa located in Elk Grove, CA, dedicated to providing the highest level of expertise and products in hair and skin care. With a passion for style and culture, the team of dedicated hair stylists and estheticians strive to bring a sense of sophistication to their craft, continually updating their skills through education. Founded over 20 years ago, the salon has established itself as a premier destination for hair and skin care needs, offering a wide range of services to cater to diverse client requirements. In 2008, James Mark Salon & Spa became a Bumble & Bumble exclusive salon, leveraging the prestigious brand's extraordinary products and legendary editorial team to deliver exceptional hair experiences. The salon further enhanced its offerings by introducing Kerastase in 2019, a Paris-based brand renowned for its bespoke, technologically advanced products that satisfy every hair and scalp need. With these top-of-the-line products, clients can expect a luxurious hair experience that sets the salon apart in Elk Grove. The spa, now expanded and located next to Just Aesthetics MD, continues to carry esteemed skin-care lines, including Obagi Medical and Jan Marini Skin Research, providing clinical and medical-grade skincare solutions tailored to individual skin types. The experienced team, comprising estheticians, nurses, and stylists with varying levels of experience, work closely with clients to create personalized solutions that meet their unique needs. Whether it's hair styling, skin care, or the newly introduced medical spa services such as BOTOX, fillers, body sculpting, and more, James Mark Salon & Spa is committed to delivering exceptional service, ensuring that every client leaves with shiny, smooth, and beautifully styled hair, and a renewed sense of confidence and well-being.
Customer Review
Underwhelming Experience at James Mark Salon & Spa
I visited James Mark Salon & Spa recently, expecting a high-end experience given their reputation and exclusive partnerships with Bumble & Bumble and Kerastase. Unfortunately, my visit was marred by a series of disappointments. Firstly, the ambiance, while attempting to be sophisticated, felt somewhat dated and not as luxurious as I had anticipated. The team, though friendly, seemed disorganized, and there was a noticeable lack of communication between the stylists and estheticians. I had booked a hair and skin care package, hoping to indulge in some pampering, but the services felt rushed, and the attention to detail was lacking. The hair stylist seemed to be in a hurry, and my haircut, while not bad, was not tailored to my face shape or preferences as I had discussed. The skin care treatment was similarly unimpressive, with the esthetician not fully explaining the products or procedures, leaving me feeling a bit bewildered. Perhaps the most disappointing aspect was the lack of follow-up or concern for my satisfaction after the services. For a salon and spa that prides itself on exclusivity and high-end products, the overall experience felt surprisingly generic and overpriced. Unless they revisit their approach to customer service and attention to detail, I would caution against expecting a truly exceptional experience at James Mark Salon & Spa.
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