About This Business
About This Business
Hocker Tool & Die, Inc. is a leading manufacturer of high-quality products, specializing in dies, fixtures, CNC machining, gages, spare details, and production runs. Founded in 1972 by Ronald K. Hocker, the company has a strong commitment to excellence and customer satisfaction. With a state-of-the-art facility located at 5161 Webster Street, Dayton, OH, Hocker Tool & Die, Inc. has established itself as a reputable and reliable partner for businesses seeking precision machining and manufacturing services. The company's mission is to provide the highest quality products, generate profitability, and ensure job security for its employees. Hocker Tool & Die, Inc. operates with a set of core values that prioritize customer satisfaction, quality, profitability, and employee well-being. With a wide range of equipment, including CNC machines, grinders, jigs, lathes, and mills, the company is well-equipped to handle complex manufacturing projects. Hocker Tool & Die, Inc. has a rich history, with Ronald S. Hocker (Scott) joining the business in 1972 and William K. Hocker (Bill) joining in 1984, ensuring the continuation of the company's tradition of excellence. Today, Hocker Tool & Die, Inc. remains committed to delivering exceptional products and services, building long-term relationships with its customers, and maintaining its position as a trusted leader in the manufacturing industry.
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Customer Review
Disappointing Experience with Hocker Tool & Die
I've been in the manufacturing business for over 20 years, and I have to say, my experience with Hocker Tool & Die, Inc. was a letdown. As a long-time customer, I expected more from a company that boasts about its commitment to excellence and customer satisfaction. Unfortunately, the quality of their products has taken a hit in recent years. The last batch of dies we received had noticeable defects, and the CNC machining work was not up to par. When I brought this to their attention, the customer service was unresponsive and unhelpful. It seemed like they were more interested in protecting their reputation than in resolving the issue. For a company that claims to prioritize customer satisfaction, they fell short in a big way. The state-of-the-art facility they brag about must not be translating to better products or services. Needless to say, we're taking our business elsewhere. Maybe it's time for Hocker Tool & Die to re-evaluate their core values and focus on delivering exceptional products and services like they used to.
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Company Overview
Hocker Tool & Die, Inc.
5161 Webster Street, Dayton, OH 45414
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