About This Business
Switzerland
About This Business
Machines-Tools is a company specializing in the sale of new and used machine tools. Their extensive catalog includes a wide range of machines such as lathes, grinders, milling machines, and more from various renowned manufacturers like Schaublin, Agathon, and others. With a strong focus on quality and customer satisfaction, Machines-Tools offers a comprehensive service that includes the sale of new machines, used machines, and revised machines, ensuring that clients can find the perfect equipment to meet their specific needs. The company's commitment to transparency is evident in their pricing policy, where all prices are clearly indicated, and they provide a geometry control report for each machine. Moreover, their team of specialists is always available to offer expert advice and support to clients, making the purchasing process as smooth as possible. Whether you are looking for a specific machine for your production line or seeking to upgrade your existing equipment, Machines-Tools is a one-stop solution. Their inventory is constantly updated with new arrivals, and they cater to a diverse clientele, providing machines that can be used across various industries. By choosing Machines-Tools, customers can benefit from the company's expertise and reliable services, ensuring that they find the right machine at the right price. With its user-friendly website and straightforward approach to business, Machines-Tools has established itself as a trusted partner for companies and individuals seeking high-quality machine tools.
Customer Review
Disappointing Experience with Machines-Tools
I recently had the misfortune of dealing with Machines-Tools, and I must say, it was a thoroughly underwhelming experience. As a production manager at a small manufacturing firm, I was looking for a reliable supplier of machine tools to upgrade our equipment. Machines-Tools' website and catalog seemed impressive, with a wide range of machines from reputable manufacturers like Schaublin and Agathon. However, the reality was far from what I expected. The sales team was unresponsive and unhelpful, taking days to respond to my inquiries. When I finally got in touch with a representative, they seemed more interested in making a sale than in understanding my specific needs. The machine I purchased, a used milling machine, arrived in a condition that was not as described. The geometry control report provided was incomplete, and the machine required significant repairs before it could be operational. The after-sales support was virtually non-existent, with my calls and emails going unanswered. The prices, while seemingly transparent, did not reflect the true value of the machines. I ended up paying more than I expected, and the machine has not performed as promised. Overall, my experience with Machines-Tools has been disappointing, to say the least. The company's focus on quality and customer satisfaction seems to be nothing more than a marketing gimmick. I would not recommend Machines-Tools to anyone looking for reliable machine tools or decent customer service.
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