About This Business
S

801 2nd Ave, Seattle, WA, 98104-1500, US

1(800)583-1041

Visit Website

About This Business

Shiftboard is a leading employee scheduling software platform designed for mission-critical operations in industries such as oil and gas, energy, and manufacturing. The company's technology is highly configurable to match the specific needs of each plant or unit, ensuring that every shift is covered and every employee feels empowered to manage work with life. With its robust data intelligence and tailor-fit automation, Shiftboard creates adaptive, worker-friendly schedules that maximize shift coverage, even as operating plans change. The platform is trusted by over 500 organizations, including BASF, Daisy Brand, and Shell, and has been shown to resolve up to 90% of daily workforce scheduling challenges. Shiftboard's scheduling solutions are designed to help organizations solve complex workforce scheduling challenges, such as aligning labor strategy with production demand, supporting compliance with union regulations, and ensuring 24/7 operational continuity. By providing transparent, fair, and flexible schedules, Shiftboard enables employers to become the employer of choice, adapting their workforce capacity to meet demand even with limited labor resources. The company's technology is also designed to enhance frontline employee engagement and job satisfaction, leading to a healthier and more productive workplace. With its acquisition by UKG, a leading provider of HR, payroll, and workforce management solutions, Shiftboard is poised to continue powering the future of workforce management. Founded with the goal of simplifying employee scheduling, Shiftboard has grown to become a leading provider of intelligent automation solutions for workforce management. Its products, including ScheduleFlex and SchedulePro, are used by thousands of customers worldwide, and its support team is available to provide assistance and answer common questions. By leveraging Shiftboard's technology, organizations can create a more efficient and effective scheduling process, saving time and money while improving employee satisfaction and retention.

Customer Review
RS
Roderick Santiago

June 06, 2025

★★☆☆☆ 2/5
Report Issue Is there something wrong with this review?

The Scheduling Nightmare That Haunts My Plant

I've been working in the oil and gas industry for over a decade, and I thought I'd seen it all until our company switched to Shiftboard for employee scheduling. What was supposed to be a streamlined, efficient system turned out to be a never-ending headache. The 'highly configurable' aspect they boast about is just a nice way of saying it's overly complicated and takes an eternity to set up. Our team spent weeks trying to get it to match our specific needs, only to find out that the 'robust data intelligence' wasn't as robust as they claimed. Schedules would often be inconsistent, and the 'adaptive' feature seemed to adapt more to creating chaos than to our actual shift needs. The automation was supposed to maximize shift coverage, but all it did was maximize our stress levels. We've had instances where employees were scheduled for shifts that didn't exist or were double-booked, leading to a lot of confusion and last-minute scrambles to cover positions. The customer support was less than helpful, often taking days to respond to our queries, and when they did, their solutions were vague and unhelpful. For a platform that's supposed to resolve up to 90% of daily workforce scheduling challenges, Shiftboard has managed to create more problems than it's solved for us. The integration with UKG was supposed to enhance its capabilities, but from what we've seen, it's been more of a hindrance than a help. If I could give negative stars, I would. Shiftboard's scheduling solutions have been a disappointment, and I would not recommend them to anyone looking for a reliable and efficient scheduling system.

Was this review helpful?
Is this your company?

Claim Shiftboard and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
Shiftboard
★★☆☆☆
2.0/5 (1 reviews)

801 2nd Ave, Seattle, WA, 98104-1500, US

1(800)583-1041

Visit Website

View All Reviews
Similar Companies
E
Elliott Equipment Company
★★★☆☆ 1 reviews
O
osFinancials
★★★☆☆ 1 reviews
V
Visionary Arts
★★☆☆☆ 1 reviews
K
Kaarkg
★★★★★ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review