About This Business
Orange County, California, USA
About This Business
Vortex Payment LLC is an integrated cash and digital payments solutions company based out of Orange County, California. The company was created with the purpose of providing payment facilitation expertise in the form of free solutions to merchants across all industries. With a strong mission to ensure cash remains accessible and viable in markets around the globe, Vortex Payment positions itself as a champion of cash, recognizing its importance in society. The company's founder, David Wallace, brings an extensive background in accounting and finance, having graduated with a bachelor's degree from California State University of Fullerton in both subjects. His experience in the payment solutions business has equipped him to help both small and large businesses navigate the complexities of payment processing. Vortex Payment's approach prioritizes the needs of merchants, ensuring their payment processing requirements are met through a full-service, reliable, and flexible model. The company offers a range of services, including debit/credit card processing for purchases made in-store, online, or for mobile/delivery services, as well as cannabis-friendly bank accounts. Additionally, Vortex Payment provides mobile ATM solutions that can be delivered anywhere and operated remotely, making them perfect for events, retail environments, casinos, and gaming establishments. Their ATM rental units feature the latest security technology and innovative wireless connectivity, eliminating the need for phone lines. By partnering with Vortex Payment, businesses can benefit from the company's expertise in payment optimization, aimed at growing sales and increasing conversions by offering more payment options. This is particularly significant in industries such as cannabis, concert venues, night clubs, festivals, and events, where flexible and reliable payment solutions are crucial. Vortex Payment's commitment to helping merchants retain their hard-earned money by eliminating costly card processing fees sets it apart from competitors. Through its curated payment processing solutions, especially tailored for the cannabis industry, Vortex Payment demonstrates its dedication to meeting the unique needs of its clients. As the company continues to grow rapidly, its focus on merchant satisfaction and its comprehensive approach to payment solutions solidify its position as a leading integrated cash and digital payments solutions provider.
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Customer Review
Bait and Switch Payment Processing
I'm extremely disappointed with Vortex Payment LLC. As a small business owner in the cannabis industry, I was initially drawn to their promise of 'free solutions' and 'eliminating costly card processing fees.' However, after signing up, I realized that their services came with a plethora of hidden fees and charges. The debit/credit card processing fees were exorbitant, and the mobile ATM solutions they provided were unreliable and often malfunctioned. The customer support team was unresponsive and unhelpful when I tried to address these issues. It seems like Vortex Payment's 'commitment to helping merchants retain their hard-earned money' is just a marketing gimmick. I've since switched to a more transparent and reliable payment processing company. Unless they revamp their business model and prioritize merchant satisfaction, I would not recommend Vortex Payment to anyone. The founder's background in accounting and finance seems to have prepared him well for nickel-and-diming his clients, but not for providing actual value. One star from me, and that's being generous.
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