About This Business
Australia
About This Business
Loan Market is a family-owned business that has been helping Australians and New Zealanders achieve their financial goals since 1994. With a panel of over 60 banks and lenders, Loan Market brokers can compare thousands of loan products to find the right deal for each client. Their brokers are dedicated to providing personalized support throughout the entire loan process, from understanding borrowing power and suggesting loan products to managing the application process and ensuring a smooth settlement. Loan Market brokers can also assist with other loans, such as car loans, and continuously monitor the client's loan to ensure it remains competitive over time. This may involve negotiating with the current lender or finding a more suitable one as the client's circumstances or the market changes. Loan Market's business model is built on choice and power, with the company getting paid by the lender chosen by the client. This approach allows Loan Market to maintain its independence and focus on finding the best possible loan solutions for its clients. By connecting clients with a Loan Market broker directly, the company provides a convenient and supportive experience, whether through in-person meetings or video calls. With a strong commitment to supporting clients at every stage of their purchasing journey, Loan Market has established itself as a trusted and reliable partner in the financial services industry. The company's mission is to empower its clients with the knowledge and resources needed to make informed decisions about their financial futures. Through its extensive network of lenders and dedicated team of brokers, Loan Market is well-positioned to continue helping Australians and New Zealanders achieve their financial goals for years to come.
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Customer Review
Disappointing Experience with Loan Market
I recently had the misfortune of dealing with Loan Market, and I must say, it was a thoroughly underwhelming experience. Despite their claims of personalized support, I found the broker assigned to me to be somewhat detached and uninterested in my specific financial situation. The process of comparing loan products was cumbersome, and I felt like I was being funneled into a particular loan without being given a clear explanation of the terms. When I asked questions, I was met with vague responses that didn't alleviate my concerns. The communication was also subpar, with long periods of silence between updates. I was expecting a more streamlined and supportive experience, especially given the company's emphasis on choice and power. Unfortunately, Loan Market failed to deliver on its promises, and I ended up feeling like just another client rather than a valued customer. Perhaps my experience was an anomaly, but I would caution others to approach Loan Market with skepticism and carefully consider their options before committing to their services.
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