About This Business
5

1955 W Grant Rd, Tucson, AZ 85745-1147, US

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About This Business

5 Star Appliance Repair Tucson NW is a family-owned Arizona appliance repair company dedicated to providing prompt, reliable, and affordable appliance repair services to its customers. With over 15 years of experience in the industry, the company's skilled appliance repair technicians are equipped to handle repairs for a wide range of household appliances, including refrigerators, dishwashers, washers, dryers, ovens, stoves, and other major home appliances. The company prides itself on its commitment to quality service, honesty, and professionalism, having earned a reputation as a trusted provider for repair of appliances throughout Tucson and the surrounding areas. Located at 1955 W Grant Rd, Unit 125-F, Tucson, AZ 85745, the company's new office allows for more efficient service to its customers. The company offers same or next-day repair services with 24-hour booking, ensuring that customers receive timely and convenient support. 5 Star Appliance Repair Tucson NW serves various neighborhoods, including Barrio Blue Moon, El Rio Acres, Menlo Park, Ironwood, Saguaro Miraflores, Painted Hills Estates, Sahuaros Grandes, La Bella Angelina, Gates Pass, and Starr Pass, as well as Downtown Tucson and the University area. The company's mission is to provide the best service and appliance repair experience to its customers, with a focus on building long-term relationships and trust within the community. By choosing 5 Star Appliance Repair Tucson NW, customers can expect a high level of expertise, courtesy, and reliability, making it the go-to choice for all appliance repair needs in Tucson and beyond.

Customer Review
CG
Carmen Garcia

June 06, 2025

★☆☆☆☆ 1/5
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Not My 5-Star Experience with 5 Star Appliance Repair

I'm extremely disappointed with the service I received from 5 Star Appliance Repair Tucson NW. Despite their claims of being prompt and reliable, my experience was the exact opposite. I booked an appointment for my faulty refrigerator, and they promised a same-day repair. However, the technician showed up 3 hours late, and when he finally arrived, he seemed completely unprepared. He didn't even have the necessary tools to fix my fridge, and I had to wait another day for him to come back with the right equipment. The cost of the repair was also higher than initially quoted, which was a shock to me. What really took the cake was when I tried to contact their customer service to express my dissatisfaction, and they seemed completely uninterested in resolving the issue. For a company that prides itself on honesty and professionalism, I expected a lot more. Unfortunately, my experience with 5 Star Appliance Repair Tucson NW was a letdown, and I would not recommend them to anyone. Maybe they should focus on improving their service rather than just claiming to be 5-star.

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Company Overview
5 Star Appliance Repair Tucson NW
★☆☆☆☆
1.0/5 (1 reviews)

1955 W Grant Rd, Tucson, AZ 85745-1147, US

Visit Website

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