About This Business

ICS Courier is Canada's leading B2B and B2C provider, established in 1978. With a strong focus on customer satisfaction, the company offers a variety of shipping solutions, including next-day and ground delivery options, all backed by state-of-the-art tracking capabilities. ICS Courier's commitment to on-time and intact delivery is reflected in its above-industry-average service record. The company's dedicated team of over 1,000 employees manually handles packages to minimize damage, packing boxes in cages and moving all packages by hand. This personalized approach extends to the company's drivers, who are valued assets and become familiar with customers' businesses and special needs. ICS Courier's innovative solutions, such as its fixed route concept, allow businesses to plan their days more effectively. The company has built strong partnerships with its customers, including a twenty-year partnership with one business, and has adapted to changing needs, such as altering its residential business model during the COVID-19 pandemic. ICS Courier's mission is to provide quick, responsive, and courteous service, making it a trusted choice for businesses and consumers alike. With its electric future and focus on sustainability, ICS Courier is poised to continue delivering exceptional service to its customers. The company's e-commerce solutions and pre-authorized returns process make it an ideal choice for online retailers. By choosing ICS Courier, businesses can ship with peace of mind, knowing that their packages will arrive on time and intact.