About This Business
New Hampshire, USA
About This Business
Awkward Auntie is a unique business that specializes in creating handmade pieces, with a focus on cement-based products. The company is currently in a transition period, with the owner temporarily residing at a friend's house before relocating to New Hampshire for the summer. Despite the challenges this poses, Awkward Auntie remains committed to providing customers with access to their products, albeit at a slightly reduced capacity. During this time, the shop will be updated with pre-made pieces or those that can be quickly produced, and customers are encouraged to follow the company's social media accounts for updates on available items. Awkward Auntie also offers custom orders, which can be arranged by contacting the owner via Instagram or email. With a strong emphasis on maintaining relationships and delivering high-quality products, Awkward Auntie is a business that values both its customers and its community. The company's products can be purchased online, and gift cards are also available. For those interested in shopping in person, Awkward Auntie's products can be found in select stores. As the company prepares to fully reopen in New Hampshire, customers can look forward to an even wider range of handmade pieces, all crafted with cement and love. Awkward Auntie's story is one of adaptability, creativity, and a passion for delivering unique, handmade products to its customers. With its strong online presence and commitment to customer satisfaction, Awkward Auntie is a business that is sure to continue thriving in the months and years to come. The company's mission is to provide beautiful, functional pieces that bring joy to those who purchase them, and it is clear that this mission is at the heart of everything Awkward Auntie does. From the careful creation of each piece to the personal interactions with customers, Awkward Auntie is a business that truly cares about its customers and is dedicated to building lasting relationships with them. As the company grows and evolves, it will be exciting to see the new and innovative products that Awkward Auntie will offer, and how it will continue to make a positive impact on its customers and the wider community.
Customer Review
A Disappointing Reality Check for Awkward Auntie
I'm usually not one to write reviews, but my experience with Awkward Auntie has left a sour taste in my mouth. As a fan of handmade, unique pieces, I was excited to stumble upon this company that specializes in cement-based products. However, my enthusiasm was short-lived. Despite the company's claims of being committed to providing customers with access to their products, I found the selection to be limited and the quality to be subpar. The fact that the owner is currently in a transition period, residing at a friend's house, seems to be a convenient excuse for the lack of effort put into the business. I attempted to place a custom order, but the communication was slow and unprofessional. The owner seemed more interested in promoting their social media accounts than actually attending to customer needs. The products themselves were not worth the wait or the money. I ended up with a poorly crafted piece that looked nothing like the pictures online. For a company that prides itself on 'maintaining relationships and delivering high-quality products,' Awkward Auntie fell woefully short. The emphasis on 'cement and love' sounds nice, but it's clear that the love is reserved for the owner's own vision, not the customers. Unless Awkward Auntie revamps its business model and prioritizes customer satisfaction, I would not recommend wasting your time or money on this company. Perhaps the move to New Hampshire will bring some much-needed change, but until then, I'll be taking my business (and my expectations) elsewhere.
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