About This Business
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One Fenton Main Street, Suite 420, Cary, NC 27511

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About This Business

Surety Systems is a consulting firm specializing in ERP, HCM, and CRM software applications. With a team of senior-level consultants, they provide unbiased support to guide clients through their next project. Their expertise spans various industries and software applications, including Infor/Lawson, Workday, UKG, SAP, JD Edwards, Oracle, Epic, and Salesforce. Surety Systems offers a range of services, including migrations, integrations, implementations, training, and support. They pride themselves on being an unbiased partner, not selling additional licenses or pushing technology upgrades, but rather focusing on blending their external expertise with their clients' internal teams to accelerate project delivery. With a strong emphasis on customer relationships, Surety Systems has built a reputation for delivering results, with over 80% of their business coming from repeat customers. Their goal is to help clients maximize the full benefit of their existing technology investments, amplifying the performance of their ERP, HCM, and CRM systems. By providing flexible and unbiased consulting services, Surety Systems enables clients to remain in control of their success while getting the most out of their IT investments.

Customer Review
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Ashley Reynolds

June 05, 2025

★★★☆☆ 3/5
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Overpriced and Underdelivered: A Cautionary Tale

I'm still trying to process how a company like Surety Systems, with their supposed 'senior-level consultants' and 'unbiased support', could so thoroughly mismanage our ERP implementation project. The sales pitch was slick, promising the world and delivering... well, not much of anything, really. Our team was sold on the idea of 'maximizing the full benefit of our existing technology investments', but what we got was a bunch of overpriced, generic advice that we could've found online for free. The 'flexible and unbiased consulting services' they touted turned out to be nothing more than a fancy way of saying 'we'll charge you an arm and a leg for our time, regardless of the results'. And don't even get me started on the 'strong emphasis on customer relationships' - our project manager seemed more interested in meeting their sales quotas than actually helping us achieve our goals. With a reputation built on over 80% repeat business, I can only assume that their clients are either extremely loyal or extremely masochistic. Needless to say, we won't be joining the ranks of their repeat customers anytime soon.

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Company Overview
Surety Systems
★★★☆☆
3.0/5 (1 reviews)

One Fenton Main Street, Suite 420, Cary, NC 27511

Visit Website

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