About This Business
22648 Glenn Dr, Sterling, VA 20164-4447, US
About This Business
Luxflight is a premium travel booking platform that offers seamless and hassle-free booking experiences for its clients. With an intuitive search engine, users can effortlessly compare and book top airlines at unbeatable fares, whether for business or leisure. The company prides itself on providing exceptional 24/7 support, ensuring that clients stay informed with live updates on itinerary changes and receive immediate assistance with any queries. Luxflight has established private negotiations with over 50 major airlines, enabling them to secure the best deals on international first and business class flights. The company's commitment to quality service has earned the trust of thousands of return customers, who rely on Luxflight for their ultimate travel needs. With a team of dedicated and patient travel experts, such as Cody and Travis, Luxflight strives to provide personalized and responsive service, addressing the unique needs of each client. The company's community of satisfied customers appreciates the attention to detail, excellent advice, and diligent help provided by the Luxflight team. By leveraging its expertise and industry connections, Luxflight aims to deliver unparalleled travel experiences, making it the go-to choice for discerning travelers seeking the best prices, itineraries, and service.
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Customer Review
Luxflight Left Me Stranded in Nowheresville
I'm usually not one to write scathing reviews, but my experience with Luxflight was an unmitigated disaster from start to finish. As someone who's traveled extensively for both business and leisure, I thought I'd found a reliable partner in Luxflight - boy, was I wrong. The search engine, while intuitive, kept spitting out error messages, and when I finally managed to book my flight, the confirmation email never arrived. I had to call their 24/7 support line three times before someone picked up, and even then, they seemed put off by my queries. The agent, Cody, seemed more interested in upselling me on travel insurance than actually helping me resolve my issues. When my flight was delayed, I received no notification whatsoever - I had to find out from the airline directly. To add insult to injury, the 'unbeatable fare' I was promised turned out to be $200 more than what I could've booked directly with the airline. The private negotiations with major airlines seem to be more of a marketing gimmick than an actual benefit. All in all, my experience with Luxflight was a masterclass in disappointment. Unless they seriously revamp their customer service and booking process, I'd advise fellow travelers to steer clear of this premium travel booking platform. One star from me, and that's being generous.
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