About This Business
Sydney, AU
About This Business
AuditCover is a tax audit insurance provider designed specifically for accounting firms. Their platform offers seamless integrations with popular accounting software such as Xero and BGL, eliminating the need for manual data entry and spreadsheets. With AuditCover, accounting firms can launch campaigns in under an hour, and their team handles setup and onboarding to ensure a smooth transition. The platform sends branded invitations to clients automatically, providing a simple and compliant opt-in experience. AuditCover manages all aspects of the insurance process, from policy to claims, allowing accounting firms to focus on delivering peace of mind to their clients. By reducing administrative tasks and increasing client take-up, AuditCover helps accounting firms protect their bottom line. In fact, firms that have switched to AuditCover have seen an average increase of 47% in client take-up. The company's automated onboarding, renewals, and claims process ensures that accounting firms can stay informed and up-to-date on their clients' coverage. AuditCover is trusted and endorsed by leading associations and their preferred insurance partners, and their claims process is designed to be quick and efficient, with the goal of processing claims within 5-10 business days. Overall, AuditCover provides a streamlined and efficient solution for accounting firms to offer tax audit insurance to their clients, helping to strengthen their practice and protect their fees.
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Customer Review
Overpromised and Underdelivered: A Cautionary Tale
I'm writing this review as a warning to my fellow accounting professionals: beware of AuditCover's slick marketing and promises of 'seamless integrations' and 'streamlined solutions.' As the managing partner of a mid-sized accounting firm, I thought AuditCover would be the perfect solution to offer our clients tax audit insurance. Boy, was I wrong. The onboarding process was a nightmare – it took weeks, not hours, to get everything set up, and their team seemed more interested in upselling us on additional services than actually helping us get started. The branded invitations to our clients were awkward and unprofessional, and the opt-in experience was clunky and non-compliant. But the real kicker was when one of our clients actually needed to make a claim – the process was slow, bureaucratic, and required an inordinate amount of paperwork and follow-up phone calls. It took over 20 business days to process the claim, not the 5-10 days they promised. The lack of transparency and communication from AuditCover's team was staggering. We've since switched to a different provider and couldn't be happier. If you value your time, your clients' satisfaction, and your own sanity, stay far, far away from AuditCover.
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